U.S. Telecom Digital Experience Study Award Information
Press Release Date: March 18, 2026
New for 2026
The Telecom Digital Experience Study is now award eligible! Stay tuned for insights.
JD Power U.S. Telecom Digital Experience Study
The JD Power U.S. Telecom Digital Experience Study evaluates customer satisfaction with the wireless digital experience across four factors: information/content, navigation, speed, and visual appeal.
The JD Power U.S. Telecom Digital Experience Study evaluates customer satisfaction with the wireless digital experience across four factors: information/content, navigation, speed, and visual appeal.
Announcing the Top-Ranked Telecom Digital Experiences
The results are in! Discover which wireless carriers and internet service providers rank highest for customer satisfaction with their digital experiences, and explore key insights from the J.D. Power U.S. Telecom Digital Experience Study.
The results are in! Discover which wireless carriers and internet service providers rank highest for customer satisfaction with their digital experiences, and explore key insights from the J.D. Power U.S. Telecom Digital Experience Study.
Licensing Opportunities
Award Information
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Award Merchandise
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Performance Reports
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Let's Connect
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.