Leader in the Voice of the Customer Research
Rooted in Syndicated Research
Measure your performance against J.D. Power's industry-based customer experience studies to gain visibility to critical KPIs year-round.
Flexible to Your Goals
Dissect customer feedback in ways that are most impactful to your organization with tailored surveys and dashboards.
Our solution makes it possible for brands of all sizes to transform the industry with best-in-class CX.
Receive real-time customer feedback through key interactions and channels.
See what’s working during every client interaction
Get more than just a score; see how you are performing on KPIs that are known to impact overall client satisfaction from over 50 years of research.
Your clients have great things to say about you… now what?
Utilize our review booster to seamlessly invite clients to publish their excellent experiences with you on Google and other review platforms.
Cut through Clutter
Easily interpret your customer's feedback with our Text Analytics tool. PulseCX allows clients to quickly drill down on keywords and themes to understand trends coupled with positive and negative sentiment.
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For all other inquiries, you can contact us here.