JD Power Performance Reports
Spotlight your commitment to customer satisfaction.
What are JD Power Performance Reports?
JD Power Performance Reports are consumer-friendly reports that highlight above-average performance by companies in JD Power syndicated studies. Each report is written and designed by JD Power, and features select research findings and charts from the study, with a focus on the client’s ranking and performance.
JD Power Performance Reports are consumer-friendly reports that highlight above-average performance by companies in JD Power syndicated studies. Each report is written and designed by JD Power, and features select research findings and charts from the study, with a focus on the client’s ranking and performance.
What's included in a Performance Report?
Overall Performance
Overall rank position or score in your segment(s) can be compared to the average. Year over year performance improvements may be included where trending permits.
Overall rank position or score in your segment(s) can be compared to the average. Year over year performance improvements may be included where trending permits.
Factor Performance
Above-average factor/dimension ranking and scores can be compared to the average and used in the subheadline or within the body of the report as text or in a graphic format.
Above-average factor/dimension ranking and scores can be compared to the average and used in the subheadline or within the body of the report as text or in a graphic format.
Quotes
The commissioning client may provide a quote, which answers the question, "What does customer satisfaction mean to your company?" A general quote from the relevant JD Power press release may be included.
The commissioning client may provide a quote, which answers the question, "What does customer satisfaction mean to your company?" A general quote from the relevant JD Power press release may be included.
Imagery
Overall Rank Chart for the relevant segment(s) is required. A header image and supplemental stock images can be provided by JD Power or by your team. Your company logo is optional.
Overall Rank Chart for the relevant segment(s) is required. A header image and supplemental stock images can be provided by JD Power or by your team. Your company logo is optional.
Study Details
Key details about the study and what is measured will be included. Industry-level findings from the relevant JD Power press release may also be included.
Key details about the study and what is measured will be included. Industry-level findings from the relevant JD Power press release may also be included.
Performance Report Eligibility Checklist
Who can I share my Performance Report with?
High-performing brands leverage Performance Reports to share their dedication to delivering a stand
out customer experience with qualified audiences, including:
High-performing brands leverage Performance Reports to share their dedication to delivering a stand
out customer experience with qualified audiences, including:
Hand-Raisers
Share with anyone that “opts in”, requests additional information about your products and services, or registers for your webinars
Share with anyone that “opts in”, requests additional information about your products and services, or registers for your webinars
Internal & Employee Relations
Can be included in onboarding packets and made available via employee intranet and newsletters
Can be included in onboarding packets and made available via employee intranet and newsletters
Current and Past Customers
Share your Performance with current (active) and previous customers of the product or service evaluated in the study and let them know they’re working with a provider who’s dedicated to their satisfaction
Share your Performance with current (active) and previous customers of the product or service evaluated in the study and let them know they’re working with a provider who’s dedicated to their satisfaction
Business Partners and Investors
Include your entire report in filings, annual, earnings, or investor reports. You can also share your report with business partners and affiliates
Include your entire report in filings, annual, earnings, or investor reports. You can also share your report with business partners and affiliates
How can my Performance Report be shared?
The report is intended for Qualified Audiences via approved Channels, to be used in its entirety.
The report is intended for Qualified Audiences via approved Channels, to be used in its entirety.
Print
Your report can be printed and shared by direct mail, point of sale, at trade shows, industry events, retail locations, or alongside other informational materials
Your report can be printed and shared by direct mail, point of sale, at trade shows, industry events, retail locations, or alongside other informational materials
Digital
Can be shared on these organic digital channels using JD Power provided linking language: e-mail, newsletters, company websites and mobile apps
Can be shared on these organic digital channels using JD Power provided linking language: e-mail, newsletters, company websites and mobile apps
And More!
Talk to your JD Power representative about other options for sharing your Report with qualified audiences.
Talk to your JD Power representative about other options for sharing your Report with qualified audiences.
Our Team Can Help You Get Started
Let's Connect!
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.