The JD Power Checkout and Point of Sale Choice StudySM is a syndicated benchmarking study exploring the choices U.S. consumers make between 12 payment methods at the point of Sale (POS), including online, in-person, and mobile apps. JD Power examines their preferences, satisfaction levels, decision drivers, and more.
More Ways to Access This Data
NEW FOR 2025: The JD Power Checkout and Point of Choice Sale data is now available to Databricks Marketplace and Snowflake Marketplace users.
NEW FOR 2025: The JD Power Checkout and Point of Choice Sale data is now available to Databricks Marketplace and Snowflake Marketplace users.
Benefits
Why subscribe?
- Willingness to try new payment methods
- Number of payments methods used during the past 90 days
- Primary preferences on payment method
- Perceived ease of use
- Top reasons for choosing a payment method
- Analyze satisfaction levels and usage rates by consumer persona
- And more
This study subscription includes a customized executive-level presentation, executive briefing document, and access to PowerSource, JD Power’s interactive insights platform.
Why subscribe?
- Willingness to try new payment methods
- Number of payments methods used during the past 90 days
- Primary preferences on payment method
- Perceived ease of use
- Top reasons for choosing a payment method
- Analyze satisfaction levels and usage rates by consumer persona
- And more
This study subscription includes a customized executive-level presentation, executive briefing document, and access to PowerSource, JD Power’s interactive insights platform.
Experiences Explored
The JD Power U.S. Checkout and Point of Sale Choice Study collects consumer feedback about the following payment methods:
- Debit Card
- Cash
- Credit Card
- Digital Wallet
- Gift Card
- Buy Now, Pay Later
- Merchant App
- Check
- Prepaid Card
- Pay by Bank
- Cryptocurrency
- Biometrics
The JD Power U.S. Checkout and Point of Sale Choice Study collects consumer feedback about the following payment methods:
- Debit Card
- Cash
- Credit Card
- Digital Wallet
- Gift Card
- Buy Now, Pay Later
- Merchant App
- Check
- Prepaid Card
- Pay by Bank
- Cryptocurrency
- Biometrics
Key Dates
2026 U.S. Checkout and Point of Sale Choice Study Milestones
Field Start: January 2025
Wave 1 Publish: May 27, 2025
Wave 2 Publish: August 21, 2025
Wave 3 Publish: November 11, 2025
Wave 4 Publish: March 3, 2026
2027 U.S. Checkout and Point of Sale Choice Study Milestones
Field Start: January 2026
Wave 1 Publish: May 26, 2026
Wave 2 Publish: August 20, 2026
Wave 3 Publish: November 10, 2026
Wave 4 Publish: March 2, 2027
2026 U.S. Checkout and Point of Sale Choice Study Milestones
Field Start: January 2025
Wave 1 Publish: May 27, 2025
Wave 2 Publish: August 21, 2025
Wave 3 Publish: November 11, 2025
Wave 4 Publish: March 3, 2026
2027 U.S. Checkout and Point of Sale Choice Study Milestones
Field Start: January 2026
Wave 1 Publish: May 26, 2026
Wave 2 Publish: August 20, 2026
Wave 3 Publish: November 10, 2026
Wave 4 Publish: March 2, 2027
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Make decisions with confidence.
Subscribers to this study have full access to benchmark reporting, competitor analysis, and more with PowerSource.
Subscribers to this study have full access to benchmark reporting, competitor analysis, and more with PowerSource.
