Insurance is Faster. Easier. More Accurate

Customer Service Best Practices
With access to our expansive insurance consumer experience intelligence and behavior data, the power is in your hands: create data visualizations, augment analytics models, supplement internal tracking and research programs, stay on top of insurance industry trends. Industry leaders are rediscovering how J.D. Power's advanced data solutions can improve decision-making and optimize their business performance. Industry leaders are rediscovering how J.D. Power's advanced data solutions can improve decision-making and optimize their business performance. 

Harness the Power of Insurance Consumer Data

J.D. Power data and insights delivered by industry experts through world-class technology, give you the tools for improved business results - enabling faster decision-making and improved customization of your products and services.

250

Data Points Collected Per Vehicle

20

Data Network Partners

1.2B

Data Points Collected Per Year

12M

Vehicle Sales Captured Each Year

500K

Insurance Consumers Surveyed Per Year

6.1B

Longitudinal Data Points Collected

$842B

Direct Written Premium by Insurance Clients

1.8M

Consumers Surveyed Per Year

Insurance Solutions

Let us help you solve your toughest challenges

Product & Underwriting

Improve the customer experience throughout the life of an insurance policy

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Distribution

Examine the entire insurance policy selection process

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Claims

Analyze customer experience from FNOL through repair or settlement of total loss

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Service Operations

Identify and address service performance gaps

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J.D. Power Insurance Intelligence Products Solutions

Case Study

We recently put our data to work by collaborating with DealerPolicy to launch a new platform that offers a globally unique insurance buying experience. Our advanced and highly accurate matching algorithm, J.D. Power Intelligent Match, pairs customers and their preferences with carriers that suit them best. Fueled by our consumer ratings, the DealerPolicy FastPass app delivers insurance quotes with a score based on each customer's personal preferences, allowing for a customized experience that factors in more than just price.

"We believe that by working with J.D. Power, DealerPolicy Insurance can provide customers with more choice and information than any other venue for purchasing insurance."
- Travis Fitzgerald, CEO of DealerPolicy

J.D. Power Case Study DealerPolicy

Experts You Can Count On

Kyle Schmitt
Kyle Schmitt
Vice President and Managing Director, Insurance Intelligence
Kyle's Bio
Tom Super
Tom Super
Head of P&C Insurance
Tom's Bio
Robert Lajdziak
Robert Lajdziak
Senior Consultant, Insurance Intelligence
Robert's Bio

Let's Connect!

J.D. Power studies, products, and services are available for purchase. If you’re interested in subscribing to a J.D. Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.

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For all other inquiries, you can contact us here.