JD Power Solutions Client Support
We Are Here To Help
ChromeData Products
Need help with Chromedata products? Including VIN Descriptions, Lender Desk, Vehicle Comparisons and Configurations, Certified Inventory, Vehicle Pricing, and more.
Need help with Chromedata products? Including VIN Descriptions, Lender Desk, Vehicle Comparisons and Configurations, Certified Inventory, Vehicle Pricing, and more.
Contact Support
Our client support team is available by email at [email protected] or toll-free phone at 866.430.8524 Monday through Friday from 9:00 a.m. to 5:00 p.m. (EST). Our dedicated advisors provide a tailored support experience to guide our clients from start to finish. This tenured team specializes in providing technical, account and content support services.
Our client support team is available by email at [email protected] or toll-free phone at 866.430.8524 Monday through Friday from 9:00 a.m. to 5:00 p.m. (EST). Our dedicated advisors provide a tailored support experience to guide our clients from start to finish. This tenured team specializes in providing technical, account and content support services.
Data Updates
Log in using your assigned customer ID and password to access the latest updates for your vehicle data products.
Log in using your assigned customer ID and password to access the latest updates for your vehicle data products.
VALUATION SERVICES PRODUCTS
Need help with Valuation Services products? Including Values Online, MarketValues, ALG, and more.
Need help with Valuation Services products? Including Values Online, MarketValues, ALG, and more.
PHONE SUPPORT
Our call center is available to answer sales needs, technical support and account retrieval information.
Call us at 800.544.6232 or send us a message and we will get back with you shortly
Our call center is available to answer sales needs, technical support and account retrieval information.
Call us at 800.544.6232 or send us a message and we will get back with you shortly
CHAT SUPPORT
You can also reach our team via online chat from 8:30AM to 6:00PM ET.
You can also reach our team via online chat from 8:30AM to 6:00PM ET.
DARWIN F&I SOLUTIONS
Need help with Darwin F&I products? Including Point of Sale Finance Menu, Darwin Select Pre-Sale, and more.
Need help with Darwin F&I products? Including Point of Sale Finance Menu, Darwin Select Pre-Sale, and more.
If you need further assistance with Darwin prodicts, please contact the team via email here, or by calling (732) 781-9010.
How Can We Help You?
To speak one on one with one of our Advisors, contact us at 866.430.8524 or complete this form and we can follow up with you at your convenience.
If you are a consumer with questions about JD Power surveys or study results, please contact us here.
For all other inquiries, you can contact us here.
To speak one on one with one of our Advisors, contact us at 866.430.8524 or complete this form and we can follow up with you at your convenience.
If you are a consumer with questions about JD Power surveys or study results, please contact us here.
For all other inquiries, you can contact us here.