J.D. Power Highlights
Service Satisfaction Key to Increasing Brand Advocacy
Satisfied customers tend to stay with a brand and bring others with them
Mobility Disruptors: Behind the Scenes of China’s New Energy Vehicle Boom
China’s NEV program is designed to foster the development of vehicles that are partially- or fully-powered by electricity, and answer to the growing public’s concerns about the environment. How do Chinese customers feel about NEVs?
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
Recent News and Events
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