JD Power Company Overview
Powering Confidence in Every Decision That Matters
Buying a vehicle is one of the most important decisions people make. It affects how they work, live, and move through the world. Every day, the companies we serve make decisions that shape those experiences.
From the design lab to the boardroom to the showroom, JD Power delivers the data, analytics, and insight leaders need to make smarter, more informed decisions when the stakes are high.
JD Power is a global leader in intelligence and insights for the automotive ecosystem.
For more than 50 years, we have helped companies understand what customers experience, how markets are changing, and where to act next. By listening intently to car buyers and owners, we transform real customer input into insight. Insight organizations rely on to make better decisions about manufacturing, marketing, retailing, pricing, valuation, and ownership experience. That insight leads to stronger performance, increased profitability, and greater confidence for businesses and consumers alike.
For more than 50 years, we have helped companies understand what customers experience, how markets are changing, and where to act next. By listening intently to car buyers and owners, we transform real customer input into insight. Insight organizations rely on to make better decisions about manufacturing, marketing, retailing, pricing, valuation, and ownership experience. That insight leads to stronger performance, increased profitability, and greater confidence for businesses and consumers alike.
POWER EVERY AUTO-RELATED DECISION
Our mission in the markets we serve is clear.
To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.
Our mission in the markets we serve is clear.
To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.
Our Values
How we show up for our customers and each other
How we show up for our customers and each other
We POWER our Customers' Success
Everything we do is focused on helping customers make better decisions and achieve better outcomes.
Everything we do is focused on helping customers make better decisions and achieve better outcomes.
We are Innovative, Collaborative and Grounded in Data
We combine advanced analytics with human expertise to deliver insight that holds up in the real world.
We combine advanced analytics with human expertise to deliver insight that holds up in the real world.
We Make Things Easy
We turn complexity into clarity so teams can act faster and with confidence.
We turn complexity into clarity so teams can act faster and with confidence.
We Get it Done
We focus on execution, accountability, and results.
We focus on execution, accountability, and results.
We Start with Trust & Prove it Every Day
Independence, integrity, and credibility are the foundation of our work.
Independence, integrity, and credibility are the foundation of our work.
Our History
Built on listening. Trusted for decades.
Since 1968, JD Power has been capturing and analyzing the voice of the customer. Our commitment to independence and integrity has established us as one of the most trusted brands in the industry and continues to guide how we work today.
Built on listening. Trusted for decades.
Since 1968, JD Power has been capturing and analyzing the voice of the customer. Our commitment to independence and integrity has established us as one of the most trusted brands in the industry and continues to guide how we work today.
Leadership
Expertise that turns insight into action
Beyond our proven methodologies, JD Power’s strength is its people. Our leadership team brings deep industry knowledge, analytical rigor, and a shared commitment to helping clients create long-term value.
Expertise that turns insight into action
Beyond our proven methodologies, JD Power’s strength is its people. Our leadership team brings deep industry knowledge, analytical rigor, and a shared commitment to helping clients create long-term value.
Careers
Where customer truth meets real impact
At JD Power, you will work at the intersection of customer experience, data, and decision-making. You will help shape how vehicles are designed, sold, financed, insured, and supported
Where customer truth meets real impact
At JD Power, you will work at the intersection of customer experience, data, and decision-making. You will help shape how vehicles are designed, sold, financed, insured, and supported
Responsible insight for a changing world
JD Power recognizes the importance of environmental considerations and long-term resilience. Our Climate-Related Risk and Opportunity Report provides transparency into how climate-related risks and opportunities may affect our business and the industries we serve.
JD Power recognizes the importance of environmental considerations and long-term resilience. Our Climate-Related Risk and Opportunity Report provides transparency into how climate-related risks and opportunities may affect our business and the industries we serve.
Let's Connect!
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Hi, Impact Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Hi, Impact Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.