Study Details
The JD Power Windows & Patio Doors Satisfaction Study provides a comprehensive view of the window and patio door purchase and ownership experience by measuring satisfaction with Window/Patio Door Retailers and Window/Patio Door Brands. The study measures satisfaction among customers who purchased windows and/or patio doors within the past 12 months, based on performance in seven key areas: appearance; durability; ease of use; features; level of trust; performance; and price. The study also examines the customer experience with their windows and patio door retailer based on delivery and installation; digital tools; level of trust; people; products available; sales and ordering; store facility; and price.
The JD Power Windows & Patio Doors Satisfaction Study provides a comprehensive view of the window and patio door purchase and ownership experience by measuring satisfaction with Window/Patio Door Retailers and Window/Patio Door Brands. The study measures satisfaction among customers who purchased windows and/or patio doors within the past 12 months, based on performance in seven key areas: appearance; durability; ease of use; features; level of trust; performance; and price. The study also examines the customer experience with their windows and patio door retailer based on delivery and installation; digital tools; level of trust; people; products available; sales and ordering; store facility; and price.
Key Dates
2026 WINDOWS & PATIO DOORS STUDY MILESTONES
- 2026 Fielding Begins: June 2025
- 2026 Wave 1 Publish: February 5, 2026
- 2026 Wave 2/Final Publish: August 6, 2026
- 2026 Press Release: August 6, 2026
2027 WINDOWS & PATIO DOORS STUDY MILESTONES
- 2027 Fielding Begins: June 2026
- 2027 Wave 1 Publish: February 4, 2027
- 2027 Wave 2/Final Publish: August 5, 2027
- 2027 Press Release: August 5, 2027
2026 WINDOWS & PATIO DOORS STUDY MILESTONES
- 2026 Fielding Begins: June 2025
- 2026 Wave 1 Publish: February 5, 2026
- 2026 Wave 2/Final Publish: August 6, 2026
- 2026 Press Release: August 6, 2026
2027 WINDOWS & PATIO DOORS STUDY MILESTONES
- 2027 Fielding Begins: June 2026
- 2027 Wave 1 Publish: February 4, 2027
- 2027 Wave 2/Final Publish: August 5, 2027
- 2027 Press Release: August 5, 2027
Press Release & Award Information
JD Power issues national press releases highlighting key findings and top-to-bottom rankings from award-eligible studies. The brand(s) that rank highest in each award-eligible segment and meet predetermined award criteria will have the opportunity to enter into a licensing agreement through the JD Power Awards Program, which requires subscribing to the study as a prerequisite. Learn more about JD Power awards >
See how our Awards make an impact:
U.S. WINDOWS and PATIO DOORS Study Award Information
Brands that rank above the industry average for their segment and subscribe to the study earn the opportunity to commission a JD Power Performance Report, a customized, client-commissioned report that highlights this above-average performance. Learn more about Performance Reports >
JD Power issues national press releases highlighting key findings and top-to-bottom rankings from award-eligible studies. The brand(s) that rank highest in each award-eligible segment and meet predetermined award criteria will have the opportunity to enter into a licensing agreement through the JD Power Awards Program, which requires subscribing to the study as a prerequisite. Learn more about JD Power awards >
See how our Awards make an impact:
U.S. WINDOWS and PATIO DOORS Study Award Information
Brands that rank above the industry average for their segment and subscribe to the study earn the opportunity to commission a JD Power Performance Report, a customized, client-commissioned report that highlights this above-average performance. Learn more about Performance Reports >
Profiled Brands
2026 & 2027 Brands Targeted to be Profiled
(final profiled list will be available upon study publication)
Manufacturers
- American Craftsman
- Andersen
- JELD-WEN
- Marvin
- Milgard
- Pella
- Renewal by Andersen
Retailers
- Lowe's
- Menards
- Pella
- Renewal By Andersen
- The Home Depot
- Window World
(Updated 5/26/26)
Make decisions with confidence
Subscribers to this study have full access to benchmark reporting, competitor analysis, and more with PowerSource.
Subscribers to this study have full access to benchmark reporting, competitor analysis, and more with PowerSource.
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For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.