The top-ranking pharmacies
U.S. Pharmacy Study Award Information
Press Release Date: July 28, 2026
"With customers increasingly turning to digital pharmacies to meet their needs, it is more important than ever for organizations to deliver an exceptional customer experience when consumers are shopping for pharmacy services. Customers not only seek out the best prices, but also value timeliness, ease, and helpful support including prompt resolution of key challenges, all contributing to an overall seamless experience."
- Christopher Lis, Managing Director, Healthcare Global Business Intelligence at JD Power
JD Power U.S. Pharmacy Study
The JD Power U.S. Pharmacy Satisfaction Study measures customer satisfaction with both brick-and-mortar and mail-order pharmacies.
The JD Power U.S. Pharmacy Satisfaction Study measures customer satisfaction with both brick-and-mortar and mail-order pharmacies.
Announcing the Top-Ranking Pharmacies for Customer Satisfaction
Stay tuned to find out which pharmacies rank highest. In the meantime, explore key insights from the JD Power 2025 U.S. Pharmacy Study.
Stay tuned to find out which pharmacies rank highest. In the meantime, explore key insights from the JD Power 2025 U.S. Pharmacy Study.
Licensing Opportunities
Award Information
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Award Merchandise
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Performance Reports
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Pharmacy Awards in Action
JD Power Awards provide the highest-performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
JD Power Awards provide the highest-performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
Let's Connect
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If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.