"Lenders should clearly communicate their commitment to enhancing dealer satisfaction and delivering on their unique value proposition. This approach will foster stronger relationships and create more revenue opportunities."
- Patrick Roosenberg, Senior Director of Automotive Finance at JD Power
The JD Power Canada Dealer Financing Satisfaction Study
The study is the most in-depth, independent survey of franchised dealers, capturing their evaluations of captive and non-captive financing providers across three segments (Retail—Captive, Retail—Non-Captive Prime, and Retail—Non-Captive Non-Prime) from new-vehicle dealerships in Canada.
The study is the most in-depth, independent survey of franchised dealers, capturing their evaluations of captive and non-captive financing providers across three segments (Retail—Captive, Retail—Non-Captive Prime, and Retail—Non-Captive Non-Prime) from new-vehicle dealerships in Canada.
Discover the Top-Ranking Lenders for Dealer Satisfaction
Stay tuned for the 2025 results on May 6th. Explore key insights from the JD Power 2024 Canada Dealer Financing Satisfaction Study
Licensing Opportunities
Award Information
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Award Merchandise
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Performance Reports
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Automotive Finance Awards in Action
JD Power Awards provide the highest-performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
JD Power Awards provide the highest-performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
Let's Connect
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.