Digital & Customer Experience

Turn Customer Loyalty Into Sustainable ROI

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Powering the quest for excellence

Independent. Innovative. Passionate. J.D. Power’s digital and CX experts are focused on bringing together authentic, relevant data analytics, insights, and state-of-the-art technology to help you transform your customer experience and positively impact the future of your business.

Intelligent Design & Benchmarks + Technology-Leading Platforms + Industry Expertise and Advice

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Experts You Can Count On

Chris Hodges Headshot
Chris Hodges
VP, Customer Experience and Digital Solutions
Chris's Bio
Eric Inouye
Eric Inouye
Managing Director, CX Solutions
Eric's Bio
Amit Aggarwal
Amit Aggarwal
Managing Director, Digital Solutions
Amit's Bio
Scott Yamauchi
Scott Yamauchi
Managing Director, Digital Solutions
Scott's Bio
John Sundberg
Jon Sundberg
Director, Digital Solutions
Jon's Bio
Jared Stevenson
Jared Stevenson
Director, Digital Solutions
Jared's Bio
Ila Ghosh
Ila Ghosh
Director, CX Solutions
Ila's Bio
Wade Stout
Wade Stout
Director, CX Solutions
Wade's Bio

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