Experiencing Higher Average Handle Time? 09 October 2020 Download Companies of all sizes experienced higher Average Handle Time (AHT) during the pandemic, and that trend should spike again. Don’t Let Low Agent or Supervisor Attrition Fool You Read More New Approach Helps Overcome Work-At-Home Challenges Read More Are You Choosing the Right Work-At-Home Talent? Read More Subscribe To Our Insights Stay up to date with the latest industry trends, consumer insights and product information. Sign up for our mailing list(s) to receive these communications sent straight to your inbox.