New Approach Helps Overcome Work-At-Home Challenges 09 October 2020 Download For customer service operations that moved to Work-At-Home for the majority of their staff, a hidden wave of underperformance and attrition is coming. What can you do to prepare? Experiencing Higher Average Handle Time? Read More Don’t Let Low Agent or Supervisor Attrition Fool You Read More Are You Choosing the Right Work-At-Home Talent? Read More Subscribe To Our Insights Stay up to date with the latest industry trends, consumer insights and product information. Sign up for our mailing list(s) to receive these communications sent straight to your inbox.