Digital Retailing Accelerates During COVID-19
When 2020 SSI releases soon, we’ll make sense of the noise around Digital Retail and address key questions
- Does digital retailing continue its acceleration in May-June?
What does this mean for 2021 and going forward?
- How is Digital Retailing impacting the customer experience?
- What about F&I? Are Digital customers buying more F&I products? Or less?
- Is Digital Retail helping front-end gross? Or hurting it?
- How does your brand stack up?
Get answers to these questions – and many more – when J.D. Power releases the U.S. 2020 Sales Satisfaction Index (SSI) on December 9th 2020.