News | J.D. POWER

Press Releases

The very latest news, bulletins, and reports on industries, rankings, products, and advisory services.

Thu, 2019/09/19 | Credit Card

2019 Canada Credit Card Satisfaction Study

Thu, 2019/09/19 | Automotive

2019 Japan Automotive Performance, Execution and Layout (APEAL) Study

Thu, 2019/09/19 | Automotive

2019 China Sales Satisfaction Index (SSI) Study

Thu, 2019/09/12 | Automotive

2019 Japan New-Vehicle Intender Study (NVIS)

Thu, 2019/09/12 | Insurance

2019 U.S. Home Insurance Study

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Events

What’s happening, where, who’s there – get upcoming J.D. Power conferences, seminars, and round tables on your calendar.

Mon, 03/23/2020

2020 J.D. Power emPower Customer Service - Miami

Wed, 10/23/2019

2019 J.D. Power Auto Revolution – ARIA Resort & Casino, Las Vegas, NV

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Videos

Interviews, demos, events, presentations, case studies – all here, all catalogued for your reference.

Car Shopping Satisfaction in a Cross-Device World

What Do Customers Care About Most in 2018?

How Top Performers Consistently Improve Their Customer’s Experience

Contact Center Solutions - How JDPower Contact Center Certification is Unique

Contact Center Solutions - Benchmarking Customer Satisfaction

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External News

J.D. Power in the News

Sat, 2019/08/31 | Forbes

Ready For Self-Driving EV? Consumers Say, Not So Fast

Fri, 2019/08/09 | Bankrate

Should I refinance my mortgage while rates are low?

Wed, 2019/08/07 | AppleInsider.com

General consumer interest in Apple Card is 'remarkably high,' says survey

Wed, 2019/07/31 | FierceHealthcare

Only 1 in 10 patients use telehealth as lack of awareness hinders adoption, J.D. Power survey finds

Fri, 2019/07/26 | Policygenius

So your mortgage got sold (again). What you need to know

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