Awards
NIQ
NIQ
NielsenIQ, an industry leader in global measurement, and JD Power, a global leader in data analytics and consumer intelligence launched the following studies under a multinational strategic alliance to bring benchmark automotive customer experience studies and deep auto industry data analysis to major growth markets. The NielsenIQ Consumer Insights team, manages in-market activities, including sales, servicing, data collection and quality control.
JD Power rankings are your guide to finding which products or services ranked highest in JD Power Consumer Studies. All rankings are based on the opinions of a sample of consumers from a variety of industries who have used or owned the product or service being rated. Click on an industry below and select a study below to view the press release, study details and rankings.
What is a JD Power Award?
JD Power Awards provide highest performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that highest performing brands stand out in the crowd.
JD Power Awards provide highest performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that highest performing brands stand out in the crowd.
How do companies receive approval to use JD Power awards? (How are JD Power awards given?)
JD Power has strict guidelines for advertising claims, and every advertising claim related to a study is reviewed prior to publication to ensure accuracy. Only highest-ranked performers in pre-defined categories are allowed to license the use of JD Power awards in advertising. Results are based on measures of customer satisfaction and quality by consumers that are proprietary to JD Power. Awards and performance ranking are based on numerical scores, and not necessarily on statistical significance. Our experience indicates that even when small differences occur in the scores of those being measured, these small perceived differences help drive competition in the marketplace, thereby improving product and service quality and driving increases in overall customer satisfaction.
JD Power has strict guidelines for advertising claims, and every advertising claim related to a study is reviewed prior to publication to ensure accuracy. Only highest-ranked performers in pre-defined categories are allowed to license the use of JD Power awards in advertising. Results are based on measures of customer satisfaction and quality by consumers that are proprietary to JD Power. Awards and performance ranking are based on numerical scores, and not necessarily on statistical significance. Our experience indicates that even when small differences occur in the scores of those being measured, these small perceived differences help drive competition in the marketplace, thereby improving product and service quality and driving increases in overall customer satisfaction.