During this webcast, JD Power shares insights from our newest banking and credit card mobile app satisfaction studies. Our experts will demonstrate how these studies are forever changing the way the industry elevates the customer experience by leveraging technology customers expect.
- Select findings from the inaugural 2017 U.S. Credit Card Mobile App Satisfaction Study and 2017 U.S. Banking Mobile App Satisfaction Study. Want a sneak peek? Webcast preview insights featured on this American Banker article >
- Current customer satisfaction rankings of banking and credit card mobile apps. We’ll also (1) share insights rooted in comparative analysis among today’s biggest competitors, (2) review of the official JD Power industry benchmark, (3) and call out the highest performers who are getting mobile right and why
- The hottest mobile app trends in the industry to improve customer satisfaction
This is a great webcast for those that want to win in today’s constantly changing marketplace, and make sound business decisions.