Digital Retail
The All-In-One, FTC-Compliant Platform
From the Brand Consumers Trust.
This tool gives you everything included – vehicle configuration, showroom mode, full service desking capabilities, trade-in valuations, e-contracting, and compliance. Close deals remotely and convert more leads without buying multiple tools.
Core Strengths
What Digital Retailing Delivers
Digital Retailing gives your dealership everything needed to move deals from online quote to signed contract, integrated into one platform that works with your existing DMS.
- Instant pricing for finance, lease, and cash options
- Remote desking capabilities and virtual customer interactions
- Document sharing and e-signing from anywhere
- Integrated, personalized F&I product presentations
- FTC compliance built-in with automated workflows
- Live support with ActivEngage guided chat
#1 Fully Transactional Vehicle Configurator
Customers design, price, and commit to vehicles directly from your website. Turn online shoppers into committed buyers.
FTC Compliance built-in
E-signatures, digital forms, and compliance checks are automated. Every deal meets federal requirements, so your team can focus on closing.
Fast, Reliable Live Support
Your team gets fast, reliable support when you need it. With a 5-minute response time, we help troubleshoot issues, answer questions, and keep your operations running smoothly.
Business Impact
Close Deals Faster, Online and In-Store
Dealerships using Digital Retailing see measurable improvements in customer satisfaction, operational efficiency, and deal velocity.
Here’s how:
- Faster deal cycles & higher efficiency – Automated workflows and remote desking reduce deal time while eliminating manual data entry between online quote and DMS. Compliance and document signing are streamlined throughout.
- Expand your reach without new showrooms – Increase F&I penetration through personalized recommendations and capture factory orders before vehicles arrive in inventory with remote sales capability to close deals 100% digitally.
More features
Move More Deals Through Your Pipeline
Build & Quote
Customers design their ideal vehicle from any manufacturer and get instant pricing, all from your website.
No inventory limits. Sell factory orders before vehicles arrive on your lot.
Shop by Payment
60% of car buyers are payment shoppers. Digital Retail lets them filter by monthly payment and see available vehicles that fit their budget. Sell the way they think about buying, not the way dealers traditionally sell.
Remote Desking Capabilities
Your sales team closes deals without customers being in the showroom. Guided chat, video calls, document sharing, and e-signing keep deals moving online. Expand capacity beyond the showroom.
Who Digital Retailing Is Built For
Digital Retailing works for dealerships of all sizes ready to modernize their sales process. Here’s who benefits most:
- Sales teams conducting remote and virtual sales – Internet sales departments, traditional stores offering remote options, and service departments all benefit. Present complete deals digitally, close transactions remotely, and upsell post-sale products without customer visits.
- Dealerships offering transparent F&I selling – F&I penetration requires clarity. Digital Retail’s personalized product presentations work online because they’re interactive, not pushy. Customers understand the value before buying.
- Dealer groups seeking scalable omnichannel solutions – Multi-location dealers need consistency across stores. Digital Retail standardizes processes, reduces training overhead, and enables one sales team to serve multiple locations—improving profitability across your network.
FAQs
You Asked, We Answered
Does Digital Retailing integrate with my DMS?
Digital Retail works seamlessly with CDK, Dealertrack, and over 15 other DMS platforms. We maintain native integrations so data flows automatically between systems, no manual entry, no duplicate work.
Is Digital Retailing FTC compliant?
Yes. FTC compliance is built-in. E-signatures, digital forms, and compliance checks happen automatically throughout the transaction. Your team doesn’t need to worry about regulatory gaps.
How can customers shop for vehicles I don't have in stock?
Digital Retail’s vehicle configurator supports 39 manufacturers, every make, every model. Customers can build their ideal vehicle from any manufacturer, configure exactly how they want it, and commit to a factory order directly from your website.