Dealers nationwide are faced with the daunting challenge of delivering an exceptional customer experience and distinguishing their retail operations from competitors.
So how do you achieve that goal? How do you get your store to standout?
Let J.D. Power help.
The J.D. Power Dealer of Excellence ProgramSM
Recognizing dealerships for providing customers with an outstanding sales experience and distinguishing those dealerships as trusted partners for purchasing a vehicle. Certification is designed to highlight select dealerships for their commitment to customer service and assist dealer managers in differentiating their stores from local competitors. From the customer point of view, Dealer of Excellence is a stamp of approval that provides confidence in the new- and used-vehicle shopping experience.
Dealers of Excellence can feature their J.D. Power certification in advertising and promotional campaigns to increase:
Demonstrated dedication to customer service
New- and used-vehicle sales
Promoting Your Certification
Announce your achievement with a local market press release
Incorporate your Dealer of Excellence award in advertising campaigns and point-of-sale materials
List your dealership with the Dealer of Excellence badge on jdpower.com search page
Use the program logo to differentiate your store on third-party websites
Display your J.D. Power Dealer of Excellence trophy at your facility
Outfit your staff in Dealer of Excellence merchandise