Banking & Payment
Elevate Everyday Banking and Payment Relationships
Create stronger customer relationships by improving the banking and payment experiences people rely on every day. This suite helps financial institutions improve transactions performance, service interactions, and long-term loyalty across deposits, cards, and payments channels.
Looking for more products?
Explore additional JD Power solutions tailored to your needs with our Product Finder.
Browse ProductsRelated Insights
News
BEVs Bolster Europe’s Big Five New-Car Markets,
All five of Europe’s biggest new-car markets ended the first half of 2026 with year-over-year improvements. Each market owed much to the performance of BEVs.
Press Release
Wireless Network Quality Returns to Record High, JD Power Finds
According to the JD Power 2026 U.S. Wireless Network Quality Performance Study—Volume 2, released today, wireless customers experienced just 8 problems per 100 (PP100), the fewest number of problems recorded since the 2025 U.S. Wireless Network Quality Performance Study—Volume 2, which was a record low. A lower PP100 score indicates higher network quality.
Press Release
Price Transparency Pays Off for Vehicle Manufacturer Websites, JD Power Finds
As automakers continue to refine their digital retail strategies, it is evident that providing more detailed, accurate vehicle pricing details on their websites is becoming a key to customer satisfaction.
Press Release
Appliance Satisfaction Levels Up Despite Price Hike, JD Power Finds
Despite a notable $54 increase in the average price paid for appliances to $910, customer satisfaction has increased, according to the JD Power 2026 U.S. Appliance Satisfaction Study.