Help & Support

Find out more about our products and services. Here you can find FAQs, user guides and videos to find the answers you are looking for.

National Product support pages:

European Product support pages:

Car Cost Expert

Get top tips on using Car Cost Expert to see how you can unlock the full total cost of ownership for your vehicles.

Compare

Get top tips on using Car Cost Expert to see how you can unlock the full total cost of ownership for your vehicles.

EV Volumes

Get top tips on using EV Volumes to see how you can unlock the full total cost of ownership for your vehicles.

Residual Value Intelligence

Get top tips on using Residual Value Intelligence to reveal what’s driving the most significant automotive trends across Europe.

Residual Value Monitor

Get top tips on using Residual Value Monitor to reliably benchmark against core rivals, improve your competitive position – and sell more cars more profitably.

Unleash your Car Cost Expert potential

Get top tips on using Car Cost Expert to see how you can unlock the full total cost of ownership for your vehicles.

Optimise your vehicles’ total cost of ownership  

In an increasingly volatile, competitive automotive market, a detailed insight into the TCO of your vehicles is more important than ever. Even marginally improving your TCO can help you gain an edge over your rivals.  

Car Cost Expert’s accurate TCO data enables you to calculate total cost of ownership (TCO) for 600 model ranges in 300 different mileage combinations across 12 countries

Use our data to make more informed TCO decisions – log in now.  

Looking to deepen your understanding of the automotive market?

Zoom out and spot residual value market macro-trends

Identify and compare macro- trends across entire markets, brands, segments, fuel types and more using aggregated data from Residual Value Intelligence.

Improve your competitive residual value position

Monitor, analyse and benchmark competitors’ performance against yours, nationally and across Europe with standardised data from Residual Value Monitor.

Understand the full impact of electric vehicles

Discover our uniquely high-quality EV tracking and forecasting data sets – including sales, batteries, charging infrastructure and more – with EV Volumes.

Get the most out of Car Cost Expert

How to use Car Cost Expert as a Manufacturer

Car Cost Expert is the definitive TCO simulator, allowing you to find your ideal equipment, package and service combination so you can beat your rivals and sell more cars.

Car Cost Expert enables you to:  

  • Include TCO in product development strategies 
  • Optimise pricing and specification strategies for improved TCO performance 
  • Enrich your communication strategies by leading with your TCO angle 
  • Prove the TCO advantage of your models 
  • Equip your sales team with powerful unique selling points 
  • Benchmark and optimise parts prices and service intervals  
  • Analyse each TCO component to identify where competing vehicles are more or less competitive

How to use Car Cost Expert as a Fleet & Leasing company

Car Cost Expert helps you understand the holding costs better and to identify the best time to remarket a vehicle or extend contracts to ensure more profitable de-fleeting.  

Use Car Cost Expert to 

  • Support vehicle purchasing decisions 
  • Simulate own parameters  
  • Review workshops costs  
  • Support clients in finding the best matching vehicles  
  • Reduce overall costs and optimise your car park 

How do I get started with Car Cost Expert?

Car Cost Expert offers all the TCO data you need on one easy-to-use platform. Our highly intuitive and visual user interface helps you get a clearer picture of the marketplace.

With Car Cost Expert you can:   

  • Plug your own values in and get the information you need
  • Export reports in Excel and PDF for your own use
  • Easily interpret your TCO breakdown
  • Factor equipment and maintenance into your total cost of ownership

FAQs

How often is the data updated?

Our data is updated monthly. We offer an independent analysis that you can trust to provide accurate results. 

How do the custom filters work?

Every time you use the custom filters, the application will save your selection. They’ll be available to you whenever you log in, so you don’t have to keep starting over from scratch. 

How many countries / model ranges does Car Cost Expert cover?

Car Cost Expert covers the TCO data for a total of 600 model ranges in 300 different mileage combinations across 12 countries – giving you a clearer picture of the marketplace.  

Car Cost Expert includes the following markets:  

Germany, Spain, France, Italy, UK, Belgium, Netherlands, Austria, Switzerland, Poland, Czechia, and Romania.  

I need trade as well as retail information. Does Car Cost Expert offer both?

With Car Cost Expert you can switch from trade to retail views in one click. Choose your specification from a dropdown and you can easily cross-compare highlighted values at a glance 

Is it possible to use Car Cost Expert as a configurator?

Yes, it is. Car Cost Expert offers an extensive set of filters that helps you to drill down on the exact information you need 

You can for example set a new price for brake discs and fuel filters, change the tire dimensions/tyre specifications, improve / change the insurance classification or reduce fuel consumption. Car Cost Expert will then automatically generate your new TCO.  

I would like to share the results with my clients. Is that possible?

Yes, it is. You can easily export your results in Excel and PDF and use these data-driven insights in your client communications.  

Can I include individual parameters?

Yes, that is possible. It is easy to plug in your own values into Car Cost Expert. You can for example insert labour and interest rates or consumption figures to see how they might affect tax rates and discounts. This will help you reduce costs or decide on potential discounts.  

My client requires very specific information about a certain vehicle. Does Car Cost Expert provide this kind of information?

Car Cost Expert features an extensive set of filters which allow for a greater accuracy of your search results. Our more than 20 filters can help you zero in on the exact make and model you / your clients are looking for.  You can search by market, Carbon Dioxide consumption, make and model and much more. You can even factor in a certain budget.  

I need insight into residual value developments across Europe’s main markets. Where can I find that?

Car Cost Expert is just one of a suite of products, data feeds and APIs from Autovista that help at every stage of the automotive value chain. 

To stay on top of constantly fluctuating used-car market trends, you might want to look at Residual Value Intelligence. Residual Value Intelligence provides a macro-scale view of entire markets. There, you gain access to market-weighted data on brands, segments, fuel types and more to ensure your view of residual value influencers is accurate and proportionate. 

I am looking for information on how competitive models perform in terms of residual value. Do you provide this kind of data?

Car Cost Expert is just one of a suite of products, data feeds and APIs from Autovista that help at every stage of the automotive value chain. 

To monitor, analyse and benchmark competitors’ performance against yours, Residual Value Monitor might be the right tool for you. Residual Value Monitor is designed by experts to offer easy access to a full range of residual value data analysis capabilities. Residual Value Monitor helps you to 

  • Anticipate residual value curveballs to manage risks and protect your margins, 
  • Understand the cause and effect of residual value changes across Europe 
  • Improve your competitive residual value position to sell or lease vehicles more profitably  

I am interested in further insight regarding EVs, e.g. how are electric vehicles impacting the current and future market? Can you provide that?

Car Cost Expert is just one of a suite of products, data feeds and APIs from Autovista that help at every stage of the automotive value chain. 

If you are interested granular details about the electric vehicle market, EV Volumes offers market-leading EV data to help you understand how the market is unfolding. That includes tracking, forecasting, battery, charging infrastructure, specification and future-model data. 

How do I know I can trust Car Cost Expert’s data?

Automotive professionals trust our data due to three main factors: 

  •  We feed expert-reviewed data into our systems daily, to ensure you are always in line with the current market. 
  • Our market specialists combine their local expertise with state-of-the-art machine learning, then benchmark against market observations to ensure maximum accuracy. 
  • Our databases are built from original manufacturing sources covering 99% of vehicles, so we can provide all the relevant technical information for up to 20 years historically. 

Get the most out of Compare

Get top tips on using Compare to evaluate actual and forecast residual values across European markets.

Use the most up-to-date residual value data across Europe

Sudden changes in the market can quickly throw you off track. Our advice is to regularly review your residual value strategies and always work with the latest data.

That’s why our data methodologies are strict – to ensure you have the most accurate residual value data possible.

To explore the most up-to-date residual value developments in your markets, log in now.

Get the most out of Compare

Our experts have designed Compare to offer easy access to a full range of residual value comparison capabilities

Maximise Compare’s full potential to:

  • Instantly capture residual value trends on an easy-to-use interface
  • Stay ahead of the curve with reliable data that’s updated regularly
  • Analyse trends with ease using a robust segmentation structure
  • Access a complete market view from anywhere at your fingertips

 

Two women in a data center. One points towards server racks with blue lights, while the other holds a tablet. Computer monitors with code are in the foreground.

How to use Compare as a manufacturer

High residual values have a direct positive effect on new car sales. So, manufacturers like you use Compare’s full list of features to:

  • Determine the long-term effect of pricing on the new-car market
  • Avoid discounting cars to leasing companies by improving residual values
  • Boost brand reputation by creating models that remain attractive for longer
  • Inform internal positioning strategies that are key to company-wide success

How to use Compare as a fleet & leasing company

As a professional that manages vehicle fleets and leasing contracts, staying on top of residual value developments is critical to your company’s financial stability. Maximise Compare’s potential to:

  • Determine around 85% of leasing rates
  • Identify vehicles with highest residual value and lowest cost of ownership
  • Gain competitive price-point advantages against market rivals
  • Establish a trusted reputation amongst customers
  • Remarket vehicles at the best time for the highest profit margins

How do I get started with Compare?

Compare is designed to help you navigate residual value and vehicle data with ease. To get started, open Compare and:

  • Select the models you want to investigate
  • Identify the strongest and weakest performers by vehicle and market
  • Define model positioning by setting competitive prices for vehicles or leasing contracts
  • Take action to exploit cross-border opportunities, close gaps and reduce financial risks
  • Boost your sales and remarketing performance

FAQs

What values can I benchmark using Compare?

Our data is updated monthly. We offer an independent analysis that you can trust to provide accurate results. 

What values can I benchmark using Compare?

Compare enables you to benchmark: 

  • a single model variant across 15 countries 
  • a model against its full competitive peer group 
  • new car prices, actual residual values and forecasts 
  • more than 100,000 new cars models 
  • over 200,000 used car models 
  • more than 1 million different equipment items 
  • equipment and specification strategy to identify the options that have the greatest impact on values 

How many vehicles are available for comparison?

100K new vehicles and 200K used vehicles across 15 markets

What markets for Compare operate in?

Compare currently tracks vehicles across 15 markets: 

  • Austria 
  • Belgium 
  • Czech Republic 
  • France 
  • Germany 
  • Hungary 
  • Italy 
  • Netherlands 
  • Poland 
  • Portugal 
  • Slovakia 
  • Spain 
  • Sweden 
  • Switzerland 
  • United Kingdom 

Why should I benchmark residual values against competing models?

There are several reasons you may want to do this, including to: 

  • Address under performance and build on positions of strength 
  • Evaluate the impact of specification on used car values 
  • Identify opportunities and educate sales teams on model differentiators 
  • Analyse and adapt product strategy to remain attractive to fleet customers and consumers 
  • Design pricing policies and incentives. 

How often is Compare’s data updated?

We update Compare’s data monthly. We offer an independent analysis that you can trust to provide accurate results. 

How do I know I can trust Autovista’s data?

Automotive professionals trust our data due to three main factors: 

  1. We feed expert-reviewed data into our systems daily, to ensure you are always in line with the current market. 
  2. Our market specialists combine their local expertise with state-of-the-art machine learning, then benchmark against market observations to ensure maximum accuracy. 
  3. Our databases are built from original manufacturing sources covering 99% of vehicles, so we can provide all the relevant technical information for up to 20 years historically. 

Make EV Volumes work for you

From reliable sales and share tracking at the finest level of granularity to specialist information on battery demand and technology, we’ve got the intel to provide a complete understanding of the electric vehicle market.

FAQs

How many countries are you tracking?

Over 110 and counting, across the top markets where electric vehicles are sold. 

How often are your databases updated?

It varies from database to database. Our light vehicle (LV) registration databases are updated monthly while our forecast products are updated quarterly and the commercial-vehicle (CV) forecast annually.

You can check the granularity and update frequency for each product here:

 

Can I use your diagrams?

You’re welcome to use any diagrams and information from our published articles. We just ask you to reference us! 

Can I download your data for use in presentations?

All data, infographics and graphs used across our public sites are available to download and re-use as you’d like. We just ask that you reference us. 

I’ve lost my password and need a new one

Please go to reset password and request a new one.

What payment options do you accept?

We accept invoices and wire transfers. Please get in touch to find out more! 

Abbreviations explained

Abbreviation Meaning
LV Light vehicles (PC & LCV)
PC Passenger cars
LCV Light commercial vehicles (including pick-ups)
CV Commercial vehicle (including LCV)
MHCV Medium and heavy commercial vehicles
HCV Heavy commercial vehicles
BEV Battery-electric vehicle
PHEV Plug-in hybrid electric vehicle
MHEV Mild hybrid electric vehicle
FHEV Full hybrid electric vehicle
FCEV Fuel-cell electric vehicle
VIO Vehicles in operation (i.e. vehicles on the road)

What are your sources?

The information presented on this site and in the Data Center comes from hundreds of public sources. We consolidate the facts, keep them up-to-date and make them available in a globally consistent manner. Here are the most important and frequently used in each of our areas.

For Sales Volumes:

For Vehicle Information:

For Vehicle Parc:

  • Cumulative sales from our databases
  • National offices for country statistics
  • OECD

For Energy Prices:

For Charging Infrastructure

Unlock the best of your Residual Value Intelligence

Get top tips on using Residual Value Intelligence to reveal what’s driving the most significant automotive trends across Europe.

Your strategy’s success depends on up-to-date residual value data

Using outdated information makes you vulnerable to sudden market changes. Our advice is to regularly review your residual value strategies and always work with the latest data.

That’s why our data methodologies are strict – to ensure you have the most accurate residual value data possible.

To explore the most up-to-date residual value developments in your markets, log in now.

Looking to deepen your understanding of the automotive market?

Explore a range of products that work well with your Residual Value Intelligence subscription.

Magnify detail and inspect key residual value influencers

Deep dive into what effect specifications, derivatives and granular vehicle details have on current and future residual values using Residual Value Monitor.

Predict your costs with more precision

Minimise pricing risks by simulating the total cost of ownership for more than 600 model ranges in over 300 scenarios with Car Cost Expert.

Understand the full impact of electric vehicles

Discover our uniquely high-quality EV tracking and forecasting data sets – including sales, batteries, charging infrastructure and more – with EV Volumes.

Get the most out of Residual Value Intelligence

Residual Value Intelligence’s range of capabilities are designed to offer you easy and comprehensive access to residual value trends across Europe. Maximise Residual Value Intelligence’s full potential to:

  • Identify the best and worst performing residual value markets across Europe
  • Stay ahead of the curve with reliable data that’s updated regularly
  • Analyse trends with ease using filters and customisable performance metrics
  • Access a complete market view from anywhere at your fingertips

How to use Residual Value Intelligence as a Manufacturer

As a manufacturer, you know residual values have a direct positive influence on new car sales. That’s why manufacturers like you use Residual Value Intelligence’s full list of features to:

  • Determine the long-term effect of pricing on the new-car market
  • Avoid discounting cars to leasing companies by improving residual values
  • Boost brand reputation by creating models that remain attractive for longer
  • Inform internal positioning strategies that are key to company-wide success

Which all enables you to sell more new cars at a higher profit.

How to use Residual Value Intelligence as a Fleet & Leasing company

Residual values create the foundation of your leasing rates – so staying on top of residual value developments is critical to your financial stability. Maximise Residual Value Intelligence’s potential to:

  • Determine around 85% of leasing rates
  • Identify vehicles with highest residual values and lowest cost of ownership
  • Gain competitive price-point advantages against market rivals
  • Establish a trusted reputation amongst customers
  • Remarket vehicles at the best time for the highest profit margins

How do I get started with Residual Value Intelligence?

Our experts have crafted Residual Value Intelligence to help you navigate residual value megatrends with ease. To get started, open Residual Value Intelligence and:

  • Quickly compare residual value performances across Europe from your homepage
  • Explore your tabs to assess the data from every perspective
  • Use handy filters to refine your analysis using different parameters
  • Visualise how the data has changed over time using colour-coded graphs
  • Review our local market outlook to predict how the market is likely to perform over the next 3 years

Then, action what you’ve learned to exploit cross-border opportunities, close gaps and reduce financial risks.

FAQs

How many age-milage scenarios can I review?

Residual Value Intelligence enables you to simulate and review 16 different age-mileage scenarios

Can I share Residual Value Intelligence insights with my team?

Yes, of course. Residual Value Intelligence’s graphs and key datasets are ready to download for you to use across your business.

What markets does Residual Value Intelligence operate in?

Residual Value Intelligence currently operates across:

  • Austria
  • France
  • Germany
  • Italy
  • Spain
  • Switzerland
  • The United Kingdom

To discuss expanding your subscription to include new markets, get in touch with one of our friendly experts.

How often is Residual Value Intelligence’s price index data updated?

Residual Value Intelligence’s price index data is updated weekly to provide the most accurate data possible.

How can I dig deeper into the cause and effect of specific trends?

Residual Value Intelligence’s sister product, Residual Value Monitor, enables you to perform a more detailed RV analysis for specific models. There, you can compare the residual value of a model against its closest competitors, benchmark market positions and understand what factors are influencing major shifts in pricing, specifications and vehicle sales.

How can I understand the ownership costs and risks of a vehicle?

Residual Value Intelligence is just one of a suite of products, data feeds and APIs from Autovista that help at every stage of the automotive value chain.

Car Cost Expert lets you calculate and simulate the total cost of ownership for more than 300 age/mileage scenarios across 12 European markets. You can do this for one vehicle or an entire fleet.

How are electric vehicles impacting the current and future market?

Residual Value Intelligence is just one of a suite of products, data feeds and APIs from Autovista that help at every stage of the automotive value chain.

EV Volumes offers market-leading EV data to help you understand how the market is unfolding. That includes tracking, forecasting, battery, charging infrastructure, specification and future-model data.

How do I know I can trust Autovista’s data?

Automotive professionals trust our data due to three main factors:

  1. We feed expert-reviewed data into our systems daily, to ensure you are always in line with the current market.
  2. Our market specialists combine their local expertise with state-of-the-art machine learning, then benchmark against market observations to ensure maximum accuracy.
  3. Our databases are built from original manufacturing sources covering 99% of vehicles, so we can provide all the relevant technical information for up to 20 years historically.

How do I get more support?

If you can’t find the help you need on this page, please contact one of our friendly customer experience team members.