J.D. Power Highlights
Residential Electric Utility Customer Satisfaction Increases for Seventh Consecutive Year
Proactive communications, primarily delivered through digital channels, such as email, text message, or social media post, are having a significant positive impact on residential electric utility customer satisfaction
Mobility Disruptors: Japan: Ahead of the Automated Vehicle Adoption Curve?
Picture this: It is the year 2035 in Japan and you have just hailed a car from a car-sharing company with your smartwatch. An all-electric, fully automated car arrives with no driver onboard. After telling the car of the destination, you are free to work!
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