Fun Facts
Electronics
Portable navigation owners report high levels of brand loyalty with more than 90 percent indicating they "definitely/ probably" will repurchase from the same brand. J.D. Power and Associates 2007 Portable Navigation Device Usage and Satisfaction Study sm
Travel
Nearly one-half (49%) of all travel-related reservations in 2007 were booked on the Web, an increase from 46 percent in 2005. J.D. Power and Associates 2007 Independent Travel Web Site Satisfaction (ITWS) Study sm
J.D. Power and Associates awards and certification

Find out more about brands that rank highest in J.D. Power and Associates customer satisfaction and quality research studies. Click here to see who is advertising their performance.

Our Dealer of Excellence Program helps consumers identify those automotive dealerships that provide an outstanding sales experience.

We also offer certification for companies which meet certain customer service criteria. These companies are then recognized for providing an outstanding customer sales or service experience.










