XIO Group Completes Acquisition of J.D. Power and Associates
A compelling opportunity for J.D. Power to accelerate core growth, further refine and develop innovative customer solutions, broaden its international reach, and leverage its access to proprietary data and analytics
For Dealership Service Satisfaction in Mexico, Free Wi-Fi and Internet are Critical but Hard-To-Find Amenities
"It’s critical to understand exactly what customers want and expect and to make sure perks like digital amenities are working properly"
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
Recent News and Events
Explore our industry insights and connect with us via our press releases, studies, conferences, and events.