J.D. Power Highlights
Excellent Long-Term Quality Isn’t Exclusive to Luxury Brands
"We find buyers are increasingly avoiding models with poor reputations for dependability, so manufacturers can’t afford to let quality slip, particularly on their best sellers"
Mobility Disruptors: Ridesharing is Booming but Usage Barely Scratches Surface
It’s natural to wonder whether some consumers will forego personal vehicle ownership altogether in favor of ridesharing
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
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