Product Specialists Help New-Vehicle Owners Understand Technology, Enhance Ownership Experience, Increase Future Demand
“Having a product specialist show the technology to the owner can really ensure the customer gets the most benefit out of their vehicle”
Insurer Profitability and Broker Expertise Emerge as Key Drivers of Customer Satisfaction with Large Commercial Insurance
"Keeping a laser focus on customer satisfaction will be a critical driver of success"
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
Recent News and Events
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