Streaming Video Customer Satisfaction Highest When Paired with Pay TV Subscription
Overall satisfaction is highest among cord stackers–customers who subscribe to a traditional cable/satellite service in addition to streaming video service
New-Vehicle Quality in Japan Continues to Improve; Mini-Car Owners Report More Fuel Efficiency Problems
The improvement in quality, specifically in vehicle interior, shows that auto manufacturers are listening to their customers and are focused on continuous improvement
Industries We Serve
J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance
Companies We Help
Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.
Recent News and Events
Explore our industry insights and connect with us via our press releases, studies, conferences, and events.