Industries We Serve

J.D. Power’s independent industry benchmark studies, innovative data & analytics products, and customized advisory services provide insights and help companies improve quality, engagement, and business performance


Despite shifting dynamics, the global auto industry continues to be driven by one core consideration—the Voice of the Customer. For nearly 50 years, J.D. Power has provided the direct intelligence that fuels accelerated performance.

Companies We Help

Our clients understand the brand-building value of customer satisfaction. We help them measure, understand, and improve brand performance to exceed customer expectations and drive business results.

Recent News and Events

Explore our industry insights and connect with us via our press releases, studies, conferences, and events.