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      • F&I MenuPredictive-analytics-driven F&I menu software that streamlines rating, contracting, signing, and compliance—boosting efficiency, accuracy, and profitability across in-store and remote workflows.Digital RetailStreamlines the vehicle purchase journey by enabling customers to complete key steps online, delivering a seamless omnichannel experience that connects digital and in-store buying.Video ExperiencesDelivers personalized, high-scale automotive video marketing across digital, CTV, social, and dealer sites, connecting shoppers with relevant content to drive engagement, leads, and sales.JD Power® PlatformOne secure platform for JD Power® applications, data, and insights, powering every auto-related decision from a single login.U.S. Initial Quality Study (IQS)Measures early-ownership new-vehicle quality through owner-reported issues and repair data, delivering a comprehensive and timely (monthly) view of launch performance across brands, models, and segments.VIN DescriptionsDelivers accurate vehicle descriptions, features, and equipment from a single VIN instantly, scaling from basic decoding to full OEM build-data validation.
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        Business Wireless Satisfaction Climbs as Providers Improve Value

        15 October 2026
        The business wireless industry continues to build momentum, with overall satisfaction improving across every business segment, according to the JD Power 2026 U.S. Business Wireless Satisfaction Study, SM released today.
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        High Overall Bank Satisfaction Masks Younger Canadians' Shift to Fintechs

        15 October 2026
        Canadians are giving their banks slightly higher marks this year, with overall customer satisfaction rising 3 points (on a 1,000-point scale), largely driven by improvements among the Big 5 banks.
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        The 2026 JD Power European Residual Value Awards

        15 October 2026
        The 2026 JD Power European Residual Value Awards recognize eight models from six brands.
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