The Top-Rated Tax Preparation Service Provider in the United States
U.S. Tax Preparation Satisfaction Study Award Information
Press Release Date: August 6, 2025
"JD Power research reveals that taxes are a source of concern for more than 3 in 4 banking customers*. This presents a powerful opportunity for tax preparation to differentiate their brands in a competitive market. By showcasing a commitment to delivering a satisfying experience, providers can inspire the confidence and peace of mind filers need when navigating tax season."
- Mike Foy, managing director of the wealth management practice at JD Power
JD Power U.S. Tax Preparation Satisfaction Study
The JD Power U.S. Tax Preparation Satisfaction Study measures the satisfaction of customers who filed with a major tax preparation service provider in the United States that serves both DIY and professionally advised filers.
The JD Power U.S. Tax Preparation Satisfaction Study measures the satisfaction of customers who filed with a major tax preparation service provider in the United States that serves both DIY and professionally advised filers.
Announcing the Top-Ranked Tax Preparation Service Provider
The results are in! Find out which tax preparation service provider ranked highest in the JD Power 2025 U.S. Tax Preparation Study.
Licensing Opportunities
Award Information
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Award Merchandise
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Performance Reports
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
JD Power Awards in Action
As the trusted symbol of the Voice of the Customer, JD Power awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
As the trusted symbol of the Voice of the Customer, JD Power awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
Featured Insights
Discover the latest insights and thought leadership from JD Power Research
Discover the latest insights and thought leadership from JD Power Research
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For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.