The JD Power Mattress Satisfaction ReportSM is a syndicated benchmarking study profiling the experiences of customers who have purchased a mattress in the past 12 months. The information from this study aims to provide mattress brands with a deeper understanding of their customer's needs and expectations.
Our research offers an in-depth analysis of mattress customers and their shopping preferences. Subscribers will have the opportunity to learn more about the key factors that influence mattress purchases and actionable insights to improve overall customer satisfaction.
Fielding Start: August 2025 Publish: November 4, 2025 Press Release: November 6, 2025
Press Release & Award Information
JD Power issues national press releases highlighting key findings and top-to-bottom rankings from award-eligible studies. The brand(s) that rank highest in each award-eligible segment and meet predetermined award criteria will have the opportunity to enter into a licensing agreement through the JD Power Awards Program, which requires subscribing to the study as a prerequisite. Learn more
Brands that rank above the industry average for their segment and subscribe to the study earn the opportunity to commission a JD Power Performance Report. JD Power Performance Reports are customized, client-commissioned reports that highlight above-average performance by companies in JD Power syndicated studies. Each report is written and designed by JD Power, and features research findings and charts from the study, with a focus on sponsoring client's ranking and performance. Learn more
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