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Customer Satisfaction Drives Pharmacy Profits
According to a recent survey, customers that have prescription drug coverage are more satisfied with their pharmacy experience than those who don’t, and having satisfied customers translates to higher profits for the pharmacy.
Satisfaction With Health Insurance Plans Varies
A new study by J.D. Power and Associates shows that customer satisfaction with health care insurance providers can vary widely depending on geographic region, gender, age and company size.
Video
Learn more about J.D. Power and Associates study results on the JDPower.com Video page.
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