COSTA MESA, Calif.: 10 April 2019 — As healthcare is a dynamic and rapidly evolving industry that affects all consumers, corporations and governments, J.D. Power is building its global healthcare practice to bring greater transparency and insight of the consumer experience in this industry with the hiring of James Beem, an expert in healthcare firms and systems analytics.
“James brings a wealth of expertise in global healthcare and a deep appreciation for how the power of analytics can benefit our clients,” said Dave Habiger, CEO of J.D. Power. “He is a highly regarded expert to the world’s leading healthcare brands and will be incredibly valuable for not only J.D. Power, but also for customers and consumers alike.”
Global healthcare providers are quickly becoming consumer-centric and they, more than ever, have a need for intelligent insights and perspectives found in J.D. Power syndicated studies. Beem will spearhead the Global Healthcare Intelligence Division’s strategy by relying on his extensive industry knowledge to help healthcare providers increase their business growth and customer satisfaction levels.
Beem most recently worked as an Associate Partner at IBM Watson Health where he focused on delivering advanced technologies within the provider and payer segments. While at IBM, he was responsible for solutions and services leveraging professional deep industry and domain expertise with the IBM platform of analytics, artificial intelligence, blockchain and cloud technology to address the challenges navigating the value-based care environment.
Prior to IBM, he was Senior Vice President of Healthcare Analytics and Business Intelligence at Walgreens where he led a member health analytics and business intelligence team responsible for the establishment of an analytics advisory practice during the Walgreens and Water Street Health Partners merger of Take Care Health Systems and Comprehensive Health Services. He previously served as Market CFO at Humana, spearheading strategic, financial and operational accountability for financial reporting and medical cost management analytics. Before Humana, he was a Healthcare Financial Consultant at Mercer-Marsh and McLennan Companies, Inc.
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, South America, Asia Pacific and Europe.