SINGAPORE: 12 March 2013 — J.D. Power Asia Pacific announces the launch of its new website that offers insights on the automotive market in India.
The website, www.jdpower.co.in, provides two dedicated destinations designed for easy navigation. Both consumers and automakers are able to view their respective Web pages to gain expert insights and unbiased information on the auto industry in India.
For Consumers in India
The new website features Power Circle Ratings™ which provide a quick and easy guide to the ranking performance of automotive brands included in J.D. Power Asia Pacific studies. For many years, consumers around the world have relied on Power Circle Ratings to help them make informed product and purchase decisions. All ratings are based on the evaluations of those who own the vehicle being assessed or who have had their vehicle serviced, and not on the opinions or preferences of J.D. Power Asia Pacific or its analysts."As the conduit of the Voice of the Customer, J.D. Power is grateful for the feedback from millions of consumers who participate each year in our surveys," said Mohit Arora, executive director at J.D. Power Asia Pacific. "We are pleased to offer the ratings in return, which empower them as well as other consumers in their vehicle purchase decision-making process."Consumers can also access the News/Blog page on the website for J.D. Power's perspectives on the latest trends and topics influencing the automotive industry.
For Automakers in India
For automakers, the website offers a dedicated destination that provides consumer insights and study findings from J.D. Power Asia Pacific. The website offers automakers in India an independent source of information that allows them to compare their performance in the various measures included in J.D. Power studies with the performance of competitors.
"Over the years, J.D. Power has been transmitting Voice of the Customer insights to automakers to facilitate improvements in vehicle quality and service standards," said Arora. "Valuable insights about consumer expectations and preferences are essential for the automotive industry to keep abreast with changes in consumer behavior and to better meet their expectations."
Arora notes that India has quickly emerged as an attractive but highly competitive market in the global auto industry. "To stay ahead of competition, automotive manufacturers must make consistent efforts in improving on all stages of the vehicle life cycle, from product planning to customer loyalty and retention," said Arora.
According to LMC Automotive, J.D. Power's automotive forecasting alliance partner, light-vehicle sales in India are expected to increase to 3.56 million units in 2013, a 9 percent increase from 2012. This growth rate is likely to reach nearly 9.87 million units in 2020.
"Being attuned to the Voice of the Customer may well position automakers to achieve a larger share of sales," said Arora.
About J.D. Power Asia Pacific
J.D. Power Asia Pacific has offices in Tokyo, Singapore, Beijing, Shanghai and Bangkok that conduct customer satisfaction research and provide consulting services in the automotive, information technology and finance industries. Together, the five offices bring the language of customer satisfaction to consumers and businesses in China, India, Indonesia, Japan, Malaysia, Philippines, Taiwan and Thailand. Information regarding J.D. Power Asia Pacific and its products can be accessed through the Internet at www.jdpower.com. Media e-mail contact: [email protected]
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company providing forecasting, performance improvement, social media and customer satisfaction insights and solutions. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
About The McGraw-Hill Companies
The McGraw-Hill Companies (NYSE: MHP), a financial intelligence and education company, signed an agreement to sell its McGraw-Hill Education business to investment funds affiliated with Apollo Global Management, LLC in November 2012. Following the sale closing, expected in early 2013, the Company will be renamed McGraw Hill Financial (subject to shareholder approval) and will be a powerhouse in benchmarks, content and analytics for the global capital and commodity markets. The Company's leading brands will include: Standard & Poor's, S&P Capital IQ, S&P Dow Jones Indices, Platts, Crisil, J.D. Power and Associates, McGraw-Hill Construction and Aviation Week. The Company will have approximately 17,000 employees in more than 30 countries. Additional information is available at www.mcgraw-hill.com.
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