Canada Small Business Banking Satisfaction Study Award Information
Press Release Date: October 23, 2025
"Reinforcing a commitment to small business client satisfaction underscores a bank’s value propositions of helping small businesses grow while providing exceptional customer service, efficient technology, and relevant business advice."
- Paul McAdam, Senior Director of Banking and Payments Intelligence at JD Power
The JD Power Canada Small Business Banking Satisfaction Study
The JD Power Canada Small Business Banking Satisfaction Study measures the satisfaction of owners or financial decision-makers at small businesses that use business banking services.
The JD Power Canada Small Business Banking Satisfaction Study measures the satisfaction of owners or financial decision-makers at small businesses that use business banking services.
Announcing the Top-Ranked Bank for Customer Satisfaction
The results are in! Find out which bank ranked highest for small business customer satisfaction and explore key insights from the JD Power 2025 Canada Small Business Banking Satisfaction Study.
The results are in! Find out which bank ranked highest for small business customer satisfaction and explore key insights from the JD Power 2025 Canada Small Business Banking Satisfaction Study.
Licensing Opportunities
Award Information
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Top-ranked brands in each award-eligible study will have the opportunity to enter into a licensing agreement through the JD Power Awards Program.
Award Merchandise
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Active licensees can purchase a wide array of merchandise including trophies, lapel pins, key chains, apparel and more, to commemorate their achievement.
Performance Reports
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Brands that perform above the industry average can commission JD Power Performance Reports to highlight their performance with qualified audiences.
Banking Awards in Action
JD Power Awards provide the highest-performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
JD Power Awards provide the highest-performing companies within our benchmarking studies the chance to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that the top-ranking brands stand out in the crowd.
Let's Connect
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If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.
JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.