Insights
Monthly Market Update: Stock Days of Used BEVs Fall Across Europe
August saw stock days for used battery-electric vehicles fall across major European markets
News & Insights
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Europe's LCV EV Transition Webinar
DATE: OCTOBER 14, 2026 | 11:00 CEST Join JD Power experts for data-driven insights into Europe's electric van market. Discover LCV EV adoption forecasts, residual values, and competitive dynamics. Register now!
Press Release
AI Begins to Wield Significant Influence on Consumers’ Auto and Home Insurance Decisions
Nearly one-third (29%) of auto and home insurance customers are using artificial intelligence (AI) tools to research products and coverage, service their accounts, understand coverage before submitting a claim or shop for a quote or new policy, according to a new JD Power study.
Press Release
New-Vehicle August Sales Rate on Track for 16.4 Million; Year-Ago Dynamics Skew Annual Comparisons
August new-vehicle retail sales on track for 6.9% decrease year over year, though annual comparisons are skewed by EV tax credit pull-ahead in 2025
Insights
Hybrids Face Slower New Sales Growth in Europe
New hybrid sales increased by 12.3% year over year during the first half of 2026 across Western and Central Europe.
Press Release
Complex Systems and Passenger Screens Test Limits of Owners’ Technology Appetites
— Amid growing complaints about screen overload in today’s vehicles, owners are most satisfied with the technology they barely notice, according to the JD Power 2026 U.S. Tech Experience Index (TXI) Study.
Press Release
Vehicle Dependability in China Shows Modest Improvement; Design-Related Problems Drive Overall Quality Trends
Vehicle dependability of internal combustion engine (ICE) vehicles in China has increased slightly in 2026.
Press Release
Small Business Customer Satisfaction with Insurers Surges as Rates Stabilize and Digital Support Improves
Overall satisfaction with small commercial insurers rises, driven by improvements in digital capabilities and price
Press Release
Medicare Advantage Plan Members Seek Stronger Patient Advocacy, Care Coordination
Against a backdrop of rising financial pressures, narrower access to provider networks and prescription drug and outpatient care cost increases, Medicare Advantage plan members are looking for trusted partners to guide them through their healthcare journeys.
Press Release
Luxury Auto Seating Goes Mass Market, Narrowing Satisfaction Gap
Vehicle seat quality in premium brands continues to lag that of mass market vehicles for the fifth consecutive year, according to the JD Power 2026 U.S. Seat Quality and Satisfaction Study
Press Release
Public EV Charging Improves as OEM-Backed Networks Gain Traction
Despite slower growth in the electric vehicle (EV) market, the public charging experience continues to improve.
Insights
What Impact Will Rules of Origin and Made in Europe Have?
Legislation plays a big role in the automotive industry. But does it benefit, or create challenges, between historic trading partners?