News & Insights

Industry

Topic

Segment

Press Release

Appliance Satisfaction Levels Up Despite Price Hike, JD Power Finds

Despite a notable $54 increase in the average price paid for appliances to $910, customer satisfaction has increased, according to the JD Power 2026 U.S. Appliance Satisfaction Study.

Press Release

Great Guest Rooms, Improved Hotel Upkeep Drive Surge in Hotel Guest Satisfaction, JD Power Finds

Hotel guest satisfaction in North America continues to climb, with year-over-year improvements across every hotel segment in the JD Power 2026 North America Hotel Guest Satisfaction Index Study.

News

New EV Sales Growth Forecast Globally in 2026

EV Volumes, part of JD Power, expects global new light vehicle sales to decline marginally year over year in 2026.

2026 U.S. Business Internet Satisfaction Study

Press Release

Cost Satisfaction Up but Rising Demand Puts Enterprise Internet Reliability at Risk, JD Power Finds

Overall business internet satisfaction reaches 709 in 2026, a 2-point increase from 2025.

2026 U.S. Business Internet Satisfaction Study

Press Release

AI Adoption Accelerates, Driving Financial Advisor Loyalty, JD Power Finds

Artificial intelligence (AI) adoption is heavily influencing financial advisors’ perceptions of their firms, transforming how they serve clients and grow their practices, according to the JD Power 2026 U.S. Financial Advisor Satisfaction Study,SM released today. Over the past year, active use of AI tools jumped to 73% among employee advisors (up from 44% last year), while adoption among independents, though rising, still lags at 42% (up from 19% last year).

Close up of car speedometer

News

Monthly Market Update: What Happened to European Residual Values in June?

A gradual residual value decline continued across major European used-car markets in June.

A male jobseeker is distressed given recent financial health concerns as reported by JD Power June Banking and Payments Intelligence Report.

News

Job Security, Fraud Concerns Mount as Consumers Take Drastic Action to Combat Affordability Issues

June 2026 Banking and Payments Intelligence Report shows rising financial stress, with consumers cutting essentials, fearing job loss, and facing increasing fraud risks.

Couple walking through car showroom with salesperson

Press Release

JD Power-GlobalData Forecast June 2026

Total new-vehicle sales for June 2026, including retail and non-retail transactions, are projected to reach 1,363,800, a 3.6% increase year-over-year, according to a joint forecast from JD Power and GlobalData. Reporting the same numbers without adjusting for the number of selling days translates to an increase of 8.0% from 2025. The seasonally adjusted annualized rate (SAAR) for total new-vehicle sales is expected to be 16.5 million units, up 0.8 million units from June 2025.

Abstract neon background glowing sound waves motion purple orange blue audio waves noise frequency waveform music track voice recording audio spectrum futuristic digital aesthetic cinematic energy premium visual depth atmosphere

News

The Automotive Update: What is forecast for Europe’s new EV market?

This episode unpacks the latest update from EV Volumes’ forecasting team. Listen now for key insights into new EV sales in Europe, alongside projections for the region’s big five markets. Which factors could most affect sales of electric models in the future?

Connectivity Problems Hamper Major Improvements in New-Vehicle Quality, JD Power Finds

Press Release

Connectivity Problems Hamper Major Improvements in New-Vehicle Quality, JD Power Finds

Porsche Ranks Highest Overall in Initial Quality; Ford Ranks Highest among Mass Market Brands

Financially Stressed Canadians Expect Banks to Provide Guidance but Turn to AI for Advice, JD Power Finds

Press Release

Financially Stressed Canadians Expect Banks to Provide Guidance but Turn to AI for Advice, JD Power Finds

RBC Ranks Highest in Banking Advice and Financial Health Support; CIBC Ranks Highest in Credit Card Financial Health Support

Chinese Domestic Brands Prevail in Initial Quality Study for the First Time, Competition Shifts to User Experience and Design Quality, J.D. Power Finds

Press Release

Chinese Domestic Brands Prevail in Initial Quality Study for the First Time, Competition Shifts to User Experience and Design Quality, J.D. Power Finds

Land Rover, Dongfeng Honda and Chery Rank Highest in Respective Segment