Work At Home Podcast - Episode 5

In this episode, Carl Eckert, Co-founder & CEO of Amelia, joins J.D. Power’s Michael Vermillion and Mark Miller to discuss issues and trends related to the shift to Work-at-Home for customer service operations.

Topics discussed during this podcast include:

  • Employee mental health
  • Personalization in the employee onboarding process
  • Maintaining engagement in a work-at-home environment

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