Work At Home Podcast - Episode 5
In this episode, Carl Eckert, Co-founder & CEO of Amelia, joins J.D. Power’s Michael Vermillion and Mark Miller to discuss issues and trends related to the shift to Work-at-Home for customer service operations.
Topics discussed during this podcast include:
- Employee mental health
- Personalization in the employee onboarding process
- Maintaining engagement in a work-at-home environment