Erkenntnisse, die Entscheidungen stärken

Doug Betts is the President, Dealer Solutions at JD Power. He joined the company in 2017.

He regularly provides perspective on the state of the automotive industry in media outlets like Automotive News, MSN and WardsAuto.

Prior to joining JD Power, Mr. Betts was at Apple, Inc., where he helped lead the introduction of Apple’s latest product innovations.

Previously, he held senior executive roles in global manufacturing and quality at FCA Chrysler Automobiles as Senior Vice President & Global Head of Quality with responsibilities covering all Fiat and Chrysler brands and services around the world; Nissan Motor Corp, as senior vice president of Total Customer Satisfaction for North and South America including Nissan and Infiniti brands; and Toyota Motor Manufacturing as General Manager of Quality for full size trucks, SUV’s and minivans.

Mr. Betts received a bachelor’s degree in Mechanical Engineering from Georgia Tech.

Thomas King is President, OEM Solutions at JD Power. He joined the company in 2005.

He is responsible for JD Power’s rapidly evolving solutions for automobile manufacturers (OEMs), all of which leverage class-leading data, advanced analytics, and deep industry expertise.   These solutions, which utilize both well-established and new data assets, coupled with modern technology to ensure seamless and actionable workflow integration, guide automakers in making optimized business decisions and realizing measurable improvements in sales performance, profitability, product quality, and customer satisfaction.

With over 25 years of experience in the Automotive industry, Mr. King has held multiple leadership roles focused on creating value for clients across the automotive ecosystem, including OEMs, Dealers, Financial Institutions, Insurers and Software providers.  Most recently, he was President of the Data & Analytics Division & Chief Product Officer of JD Power, where he led the significant expansion of business units focused on analytics, including the Power Information Network (PIN) and Valuation Services (Used Car Values and Residual Values), while bringing multiple new products successfully to market.

Widely acknowledged as a leading authority on Automotive Market Dynamics, he regularly provides perspective on the state of the automotive industry in media outlets like Forbes, MSN and CNBC.

Prior to joining JD Power, Mr. King was in Global Market and Industry Analysis at General Motors. There, he analyzed the U.S. automotive industry, focusing on sales, pricing and incentive dynamics.

Mr. King received a master’s degree in materials science, economics and management from the University of Oxford in England.

Peter Lehmann is Chief Strategy Officer at JD Power, where he is responsible for corporate strategy, strategic planning, mergers & acquisitions (M&A) and competitive intelligence to accelerate the company’s growth and innovation.

Mr. Lehmann is a seasoned strategy executive with a track record of successfully driving growth.  Before joining JD Power, Mr. Lehmann served as Chief Strategy Officer at Sterling Check Corp., where he was responsible for corporate strategy, mergers and acquisitions and competitive intelligence. Prior to Sterling, Mr. Lehmann spent 10 years with Dun & Bradstreet, most recently in the role of Chief Strategy Officer.  His experience also includes strategy leadership roles at Merrill Lynch Global Private Client and American Express. Additionally, he was part of the founding team of EmployeeMatters, a cloud-based payroll company acquired by Intuit.

Mr. Lehmann began his career with the strategy consulting firm Oliver Wyman, where he was a Principal in the Financial Services Practice.

Mr. Lehmann earned a B.A. in Government from Dartmouth College.

Elisa Pallazo is the Chief Financial Officer for JD Power, having joined the team in September 2025. Ms. Palazzo is an accomplished finance executive with a proven record of leading high-performing finance teams and delivering shareholder value.

Most recently she served as Chief Financial Officer of CarGurus, where she oversaw accounting, FP&A, investor relations, revenue operations, tax & treasury, and led capital allocation initiatives that delivered growth acceleration and margin expansion.

Previously, Ms. Palazzo was Deputy Chief Financial Officer at Talkspace, where she played a key role in the company’s public-market transition and strategic transformation.

Earlier in her career, she held a variety of investment roles at leading asset management firms, and began her career at Credit Suisse First Boston. She holds a Master of Business Administration from Harvard Business School and a Master of Science in Corporate Finance from Bocconi University.

Robyn Price Stonehill is Chief Operating Officer at JD Power, where she is focused on driving operational excellence, fostering cross-functional collaboration and accelerating business growth. She oversees the company’s legal, data operations & governance, revenue operations, enterprise program management, data privacy & partnerships, human resources, enterprise transformation, marketing, and corporate communications teams.

Prior to JD Power, she was Executive Vice President, Chief Administrative Officer and Chief People Officer at Sterling Check Corp., a world-class global provider of technology-enabled background and identity verification services. During her time at Sterling, Ms. Price Stonehill oversaw company-wide transformation initiatives, including several strategic acquisitions and its 2024 merger with First Advantage Corporation. She also led talent strategy, developing company-wide mentoring and coaching programs and pioneering the company’s People & Culture Operations and Technology Team to automate redundant processes, leverage technology and improve employee experience.

Ms. Price Stonehill joined Sterling from Assurant, Inc., where she was Executive Vice President, Chief Human Resources Officer, and a member of the company’s management committee. Over the course of more than two decades at Assurant, Ms. Price Stonehill held a variety of leadership roles related to compensation, retirement, health and welfare and other human resources functions. She also played a key role in building Assurant’s customer-centric growth strategies and helping the company adopt its customer-first go-to-market strategy. Before joining Assurant, Ms. Price Stonehill, an actuary by training, advised clients on benefits and retirement issues at Arthur Andersen and KPMG.

An advocate for increasing leadership opportunities for women, Ms. Price Stonehill has led internationally recognized diversity, equity and inclusion initiatives and was recognized by Profiles in Diversity Journal as a Woman Worth Watching.

Ms. Price Stonehill graduated summa cum laude from Queens College of the City University of New York with a Bachelor of Arts degree in Mathematics.

Steve Smith is President of Europe & Australia at JD Power, bringing a proven record of scaling technology and data-driven businesses in private equity-backed environments and leading through IPO and successful exits.

With over 15 years of executive experience, Steve specializes in aligning go-to-market, product, and operational strategies to accelerate growth, strengthen margins, and deliver lasting customer value—particularly in regulated and high-stakes sectors.

Recognized for his pragmatic and collaborative leadership style, he builds high-performing teams and drives transformation grounded in commercial clarity, disciplined execution, and measurable impact. Mr. Smith has led expansion across multiple global markets, earning the confidence of investors, clients, and employees alike.

Before joining JD Power, Steve served as President, International at Sterling Check Corporation, following senior commercial and operational leadership roles at Sterling and REED.

Mr. Smith holds a Bachelor of Arts (with Honors) from Cardiff University.

Keith Webster is President, Financial Services & Auto-Adjacent Solutions at JD Power. He joined the company in 2015.

Prior to joining JD Power, Mr. Webster was president and CEO of Sector Group, Inc., a management consulting firm serving the software and information industry.

Previously, Mr. Webster held a variety of positions in the financial software and information industry, including managing director at Interactive Data Corp., managing director at Dun & Bradstreet; managing director at Thomson Financial; vice president of strategy and business development at ADP Financial Information Services Corp., and director of product management at Data Broadcasting Corp.

Mr. Webster earned a bachelor’s degree in physics from The University of Chicago. He is alumnus of The Harvard Business School where he completed the Advanced Management Program.

Meg Wilson is Chief Product & Technology Officer at JD Power, where she is responsible for the company’s technology and product development operations and capabilities that power customers through seamless workflows enhanced by AI-enabled automation. Ms. Wilson is a seasoned product executive with a proven track record of leading transformation across SaaS businesses in human capital management, talent acquisition and trust and safety.

Ms. Wilson brings deep expertise in enterprise product leadership, organizational scale and change management. Prior to joining JD Power, she served as Chief Product Officer at Sterling Check Corp., where she led global product strategy and played a key role in integrating acquired businesses, modernizing technology platforms and accelerating innovation. Her leadership ensured continuity and alignment during periods of rapid organizational change.

Previously, Ms. Wilson held senior leadership roles at SAP SuccessFactors, where she led the recruiting product portfolio and launched several market-defining solutions. She began her career in professional services and project management and implementation roles, giving her a strong foundation in customer success and operational execution.

Ms. Wilson has established a proven track record of building inclusive, high-performing teams and forging strong partnerships across product, technology, and go-to-market functions. She is a frequent advisor and contributor in the HR tech space and serves on multiple advisory boards.

Ms. Wilson earned a B.S. in business from the University of Rhode Island.