J.D. Power

2020 Subaru Crosstrek

#5 in Small SUV
  • Type: SUV
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2020 Subaru Crosstrek Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Small SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.

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Owners Like

Measured owner satisfaction with 2020 Subaru Crosstrek after 90-days of ownership.
  • How well you feel your vehicle would protect you in an accident
  • How well your vehicle steers/handles in slippery conditions
  • Vehicle's ability to carry everything you want

Owners Don't Like

The problems experienced by owners of the 2020 Subaru Crosstrek during the first 90-days of ownership.
  • Power of your vehicle's engine/motor
  • Experience of making and receiving phone calls in your vehicle
  • Vehicle's ability to hold personal items exactly where you want them

Performance Specs

MPG City

22 - 27


29 - 33




6 speed, Manual w/OD, 8 speed, CVT w/OD


Regular Unleaded H-4


All Wheel Drive

Available Trims

2020 Subaru Crosstrek Photos and Videos

2020 Subaru Crosstrek
2020 Subaru Crosstrek
2020 Subaru Crosstrek
2020 Subaru Crosstrek
2020 Subaru Crosstrek
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2020 Subaru Crosstrek
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