J.D. Power

2020 Buick Encore

#3 in Small SUV
  • Type: SUV
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2020 Buick Encore Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Small SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.

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2020 Buick Encore Essence

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Owners Like

Measured owner satisfaction with 2020 Buick Encore after 90-days of ownership.
  • Quietness of your vehicle's cabin while driving
  • Sound of your vehicle's engine/motor
  • Comfort of your vehicle's ride

Owners Don't Like

The problems experienced by owners of the 2020 Buick Encore during the first 90-days of ownership.
  • How well you feel your vehicle would protect you in an accident
  • Vehicle's ability to carry everything you want
  • Experience of playing audio in your vehicle

Performance Specs

MPG City

24 - 26


29 - 30




6 speed, Automatic


Turbocharged I4


All Wheel Drive, Front Wheel Drive

Available Trims

2020 Buick Encore Photos and Videos

2020 Buick Encore
2020 Buick Encore
2020 Buick Encore
2020 Buick Encore
2020 Buick Encore
All Interior Photos
2020 Buick Encore
All Exterior Photos
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J.D. Power Award Winner

Dependability Award Winner

Awarded to the brands/models with the fewest problems reported per 100 owners during the past 12 months with their 3-year old vehicles
2020 Buick Encore JD Power Award Winner
2020 Buick Encore

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