J.D. Power

2020 Lexus NX

  • Type: SUV
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2020 Lexus NX Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Compact Premium SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
Compact Premium SUV
#1 Lexus NX

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Owners Like

Measured owner satisfaction with 2020 Lexus NX after 90-days of ownership.
  • Experience of using voice assistance in your vehicle
  • Experience of using your vehicle's safety systems
  • Comfort of the rear seats

Owners Don't Like

The problems experienced by owners of the 2020 Lexus NX during the first 90-days of ownership.
  • Vehicle's ability to carry everything you want
  • Power of your vehicle's engine/motor
  • Ease of loading and unloading your vehicle

Performance Specs

MPG City

22 - 33


27 - 30


194 - 235


1 speed, CVT w/OD, 6 speed, Automatic w/OD


Gas/Electric I-4, Intercooled Turbo Premium Unleaded I-4


All Wheel Drive, Front Wheel Drive

Available Trims

2020 Lexus NX Photos and Videos

2020 Lexus NX
2020 Lexus NX
2020 Lexus NX
2020 Lexus NX
2020 Lexus NX
All Interior Photos
2020 Lexus NX
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