2020 Kia Soul

#3 in Small SUV
  • Type: SUV
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2020 Kia Soul Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Small SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.

2020 Soul for Sale near Ashburn, VA 20149

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2020 Kia Soul LX
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2020 Kia Soul LX

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Owners Like

Measured owner satisfaction with 2020 Kia Soul after 90-days of ownership.
  • Economy / range are rated higher than average for the segment
  • High ratings for power of the vehicle's engine
  • The vehicle's ability to conveniently store personal items is rated high

Owners Don't Like

The problems experienced by owners of the 2020 Kia Soul during the first 90-days of ownership.
  • The experience of playing audio in the vehicle is rated lower than average
  • Customers give lower ratings than some competitors for feeling that the vehicle would protect them in an accident
  • The vehicle rates less well for steering/handling in slippery conditions than some competitors

Performance Specs

MPG City

25 - 29


31 - 35


147 - 201


1 speed, CVT w/OD, 6 speed, Manual w/OD, 7 speed, Auto-Shift Manual w/OD


Intercooled Turbo Regular Unleaded I-4, Regular Unleaded I-4


Front Wheel Drive

Available Trims

2020 Kia Soul Review

Unique styling exciting performance and precise handling. That’s the Kia Soul. It redefines “fun to drive.” In fact the Soul redefines categories. Is it a hatchback? Is it a compact SUV? Yes and Yes. And that’s not all. Choose from three models1: Base Plus and Exclaim. Does the Soul’s form follow function or is it the other way around? Besides turning heads outside the Soul’s unique shape has plenty of room for heads inside. And legs and shoulders and hips. And with the 60/40-split rear seat cargo of all shapes and sizes. So load up four of your friends—they’ll love the available Harman Kardon audio system. With its pulsating multicolored front-door speaker lights you’ll swear you can actually see the sound. But what’ll you play on it? Kia’s available UVO infotainment system brings Apple CarPlay and Android Auto compatibility to a seven-inch touchscreen so you can access your favorite playlists. Need directions? Voice-command navigation= is available too—with an 8-inch touchscreen. Choose from a variety of colors options and accessories and build a Soul that’s all yours. The Kia Soul. Uniquely entertaining.
Everybody stays connected in your Kia Soul. Kia’s available UVO infotainment system1= brings Apple CarPlay and Android Auto compatibility to a seven-inch touchscreen. Navigation is available and comes with an eight-inch touchscreen. Download the free UVO eServices app and you can use your compatible smartphone to access your Soul’s features. Can’t remember where you parked? Use the UVO Parking Minder. Wondering if you need to make a service appointment? Use UVO Vehicle Diagnostics. The Kia Soul. Connectivity comes standard.
No matter which Kia Soul model you choose you’ll experience the confidence of advanced safety technology. You’ll be more confident on the road with available AKia Drive Wise advanced driver-assistance technologies. Stay centered—in life and in your lane with available BLane Keeping Assist1 and Blind Spot Collision Warning . Available CRear Cross-Traffic Collision Warning1 is like having eyes in the back of your head. And every Soul comes with Electronic Stability Control. It works with the Traction Control System to reduce wheelspin and keep you on track . With a Kia Soul you have the advantage.
Your Kia Soul delivers inspiring performance. Featuring a turbocharged 201-horsepower engine and a seven-speed Dual-Clutch Transmission the Soul Exclaim adds punch to every trip. Soul Plus provides its own impressive performance with a 161-horsepower 2.0-liter engine and Sportmatic transmission. Change your Soul’s performance on the fly with available Drive Mode Select. It adjusts the engine and transmission for optimal balance in Normal mode maximizes efficiency in Eco mode and lets you enjoy your Soul’s agile handling in Sport mode. The Kia Soul. It’s funky fun.

2020 Kia Soul Photos and Videos

2020 Kia Soul
2020 Kia Soul
2020 Kia Soul
2020 Kia Soul
2020 Kia Soul
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2020 Kia Soul
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J.D. Power Award Winner

Quality Award Winner

Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership
2020 Kia Soul JD Power Award Winner
2020 Kia Soul

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