J.D. Power

2020 Kia Soul

#2 in Small SUV
  • Type: SUV
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2020 Kia Soul Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Small SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.

2020 Soul for Sale near Ashburn, VA 20149

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Owners Like

Measured owner satisfaction with 2020 Kia Soul after 90-days of ownership.
  • Overall fuel economy and driving range of your vehicle/driving range and speed of charging your vehicle
  • Power of your vehicle's engine/motor
  • Vehicle's ability to hold personal items exactly where you want them

Owners Don't Like

The problems experienced by owners of the 2020 Kia Soul during the first 90-days of ownership.
  • Experience of playing audio in your vehicle
  • How well you feel your vehicle would protect you in an accident
  • How well your vehicle steers/handles in slippery conditions

Performance Specs

MPG City

25 - 29


31 - 35


147 - 201


1 speed, CVT w/OD, 6 speed, Manual w/OD, 7 speed, Auto-Shift Manual w/OD


Intercooled Turbo Regular Unleaded I-4, Regular Unleaded I-4


Front Wheel Drive

Available Trims

2020 Kia Soul Photos and Videos

2020 Kia Soul
2020 Kia Soul
2020 Kia Soul
2020 Kia Soul
2020 Kia Soul
All Interior Photos
2020 Kia Soul
All Exterior Photos
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J.D. Power Award Winner

Quality Award Winner

Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership
2020 Kia Soul JD Power Award Winner
2020 Kia Soul

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