J.D. Power

2020 Kia Sorento

  • Type: SUV
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2020 Kia Sorento Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Upper Midsize SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
Upper Midsize SUV
#4 Kia Sorento

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Owners Like

Measured owner satisfaction with 2020 Kia Sorento after 90-days of ownership.
  • Overall fuel economy and driving range of your vehicle/driving range and speed of charging your vehicle
  • How easy it is to safely maneuver your vehicle in and out of traffic and tight parking spaces
  • Sound of your vehicle's engine/motor

Owners Don't Like

The problems experienced by owners of the 2020 Kia Sorento during the first 90-days of ownership.
  • Ease of getting in/out of the third row seats
  • Sound quality of your vehicle's audio system
  • Attractiveness of your vehicle's screens and displays

Performance Specs

MPG City

18 - 22


24 - 29


185 - 290


6 speed, Automatic w/OD, 8 speed, Automatic w/OD


Regular Unleaded I-4, Regular Unleaded V-6


All Wheel Drive, Front Wheel Drive

Available Trims

2020 Kia Sorento Photos and Videos

2020 Kia Sorento
2020 Kia Sorento
2020 Kia Sorento
2020 Kia Sorento
2020 Kia Sorento
All Interior Photos
2020 Kia Sorento
All Exterior Photos
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J.D. Power Award Winner

Quality Award Winner

Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership
2020 Kia Sorento JD Power Award Winner
2020 Kia Sorento

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