Years
- 2022
- 2021
- 2020
- 2019
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Consumer Rating
The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
75
Out of 100Quality & Reliability
Fair
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Great
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Best Small Premium Car of 2020
All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
2020 CLA for Sale near Ashburn, VA 20149
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Owners Like
Measured owner satisfaction with 2020 Mercedes-Benz CLA after 90-days of ownership.
- Attractiveness of your vehicle's screens and displays
- Ease of getting in/out of the [rear/second row] seats
- Overall fuel economy and driving range of your vehicle/driving range and speed of charging your vehicle
Owners Don't Like
The problems experienced by owners of the 2020 Mercedes-Benz CLA during the first 90-days of ownership.
- Sound of your vehicle's engine/motor
- How well your vehicle steers/handles in slippery conditions
- Comfort of the driver's seat
Performance Specs
MPG City
20 - 25
MPG Hwy
29 - 35
Horsepower
221 - 382
Transmission
7 speed, Auto-Shift Manual w/OD, 8 speed, Auto-Shift Manual w/OD
Engine
Intercooled Turbo Premium Unleaded I-4
Drivetrain
All Wheel Drive, Front Wheel Drive
Available Trims
2020 Mercedes-Benz CLA Review
Overview
The Mercedes-Benz CLA Coupe looks familiar doesn’t it? That’s because its roots are in the iconic 300 SL Gullwing. With a racing heritage that started with the very first motorsport victory the CLA is ready. Choose from four models starting with the CLA 250 and moving through the race-bred AMG CLA 45. When the stoplight turns red your CLA Coupe turns green as its ECO Start/Stop System cuts the engine. But when the light turns green and the engine starts your CLA Coupe sees red—up to 375 horses worth of red. Inside the cabin performance turns to luxury. The sport seats were born of racing but they’re built for long-distance comfort with extendable thigh support and integrated head restraints. And from your CLA Coupe’s Mercedes-Benz User Experience with Apple CarPlay and Android Auto phone integration1 to its standard and available Driver Assistance Systems you’ll stay connected and protected. Choose from a variety of colors options and Genuine Mercedes-Benz Accessories and build a CLA Coupe that’s all yours. The Mercedes-Benz CLA Coupe. Drive a future icon.
Technology
The Mercedes-Benz User Experience with Natural Language Understanding puts your CLA Coupe in a new category. Just say “Hey Mercedes ” and your CLA Coupe hangs on your every word. It’ll learn your habits—and it’ll adapt to changes in your daily routine. Need to drop something off on the way to work? Available MB Navigation with Augmented Video shows you the way. Mercedes me connect turns your smartphone into a remote control for your CLA Coupe so you can start it from your living room if you want. The Mercedes-Benz CLA Coupe. Bask in the luxury of technology.
Safety
The Mercedes-Benz CLA Coupe has plenty of technology to help keep you and your passengers safe. Standard and available driver assistance and safety features use cameras and radar sensors to help you stay aware of what’s around you. Active Brake Assist scans the road ahead for cars you’re approaching too quickly. ATTENTION ASSIST senses when you’re getting drowsy behind the wheel. The available Driver Assistance Package adds Lane Keeping Assist and Active Distance Assist DISTRONIC Cruise Control. The Mercedes-Benz CLA Coupe. Because safety is the ultimate luxury.
Performance
The Mercedes-Benz CLA Coupe is a direct descendant of the car that won the very first motorsports trophy. With up to 375 horsepower available from a turbocharged two-liter inline-four it’s a heritage you can feel every time you press the accelerator. A Mercedes-Benz 7G Dual-Clutch Seven-Speed Automatic Transmission with Paddle Shifters comes on the 250; AMG models get a SPEEDSHIFT Dual-Clutch Transmission. Mercedes-Benz 4MATIC All-Wheel-Drive is available to make your driving experience better no matter the conditions. The Mercedes-Benz CLA Coupe. Racing heritage with real-world performance.
2020 Mercedes Benz CLA Photos and Videos
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