J.D. Power

2020 Ford Escape

  • Type: SUV
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2020 Ford Escape Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Compact SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.

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Owners Like

Measured owner satisfaction with 2020 Ford Escape after 90-days of ownership.
  • Overall fuel economy and driving range of your vehicle/driving range and speed of charging your vehicle
  • Experience of using voice assistance in your vehicle
  • How well your vehicle's interior stays at the desired temperature

Owners Don't Like

The problems experienced by owners of the 2020 Ford Escape during the first 90-days of ownership.
  • How well you feel your vehicle would protect you in an accident
  • Quality of the materials used inside your vehicle
  • Performance of your vehicle's brakes (including stopping power, smoothness)

Performance Specs

MPG City

23 - 44


31 - 37


181 - 250


1 speed, CVT w/OD, 8 speed, Automatic w/OD


Gas/Electric I-4, Intercooled Turbo Premium Unleaded I-3, Intercooled Turbo Premium Unleaded I-4


All Wheel Drive, Front Wheel Drive

Available Trims

2020 Ford Escape Photos and Videos

2020 Ford Escape
2020 Ford Escape
2020 Ford Escape
2020 Ford Escape
2020 Ford Escape
All Interior Photos
2020 Ford Escape
All Exterior Photos
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J.D. Power Award Winner

Performance Award Winner

Awarded to the models with the highest owner ratings for design and performance after the first 90 days of ownership
2020 Ford Escape JD Power Award Winner
2020 Ford Escape

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