The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
82
Out of 100
Quality & Reliability
Great
83/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
77/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Great
82/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Great
86/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Measured owner satisfaction with 2020 Chevrolet Suburban after 90-days of ownership.
Getting in/out of the third row seats is rated as easier than most vehicles in this segment
The vehicle's ability to carry everything is rated high
Economy / range are rated higher than average for the segment
Owners Don't Like
The problems experienced by owners of the 2020 Chevrolet Suburban during the first 90-days of ownership.
Customers feel the vehicle could be easier to safely maneuver in and out of traffic and tight parking spaces
Lower than average ratings for power of the vehicle's engine
The vehicle's heating and air conditioning do not operate as well as some competitors
Performance Specs
MPG City
14 - 15
MPG Hwy
21 - 22
Horsepower
355 - 420
Transmission
6 speed, Automatic
Engine
Gas/Ethanol V8
Drivetrain
Four Wheel Drive, Rear Wheel Drive
Available Trims
2020 Chevrolet Suburban Review
Overview
It’s big and it’s powerful. And it’s been hauling families around for decades. In fact it started the whole SUV thing over eighty years ago. From soccer practice to road trips the Chevrolet Suburban lets you bring more of everything. Choose from three trims: LS LT and the top-of-the line Premier. All are available with two- or four-wheel drive. With three rows of seats you can haul your kid’s team. Or fold the second- and third-row seats flat and you can haul all their gear. An available hands-free programmable power liftgate makes loading and unloading a breeze. How about a weekend away? The Suburban offers a Cmaximum towing capability of up to 8 300 pounds. Boats campers and the rest of your toys can come along too. Inside you’ll find the technology you need to keep everybody entertained. An available 4G LTE Wi-Fi4 hotspot connects up to seven devices. And the available Rear-Seat Blu-ray Entertainment System keeps the crew in back occupied. Choose from a variety of colors options and accessories and build a Suburban that’s all yours. The Chevrolet Suburban. The icon with more of everything.
Technology
You’re always in touch in your Chevrolet Suburban. Stop looking for hotspots. Whenever your vehicle is on you’ll have access to available 4G LTE Wi-Fi for up to seven devices. The Chevrolet Infotainment System brings Apple CarPlay and Android Auto compatibility to an eight-inch-diagonal color touchscreen. Access your Suburban even when you’re not in it. With the myChevrolet Mobile App you can control door locks and more from almost anywhere. And available wireless charging keeps your gadgets powered up. The Chevrolet Suburban. All the tech you’re looking for.
Safety
With its available advanced safety and driver-assistance features your Chevrolet Suburban can help you avoid trouble. Something catches your attention and you don’t see the car slowing down in front of you. But available Forward Collision Alert does and warns you about the vehicle stopping in your path. We’ve all accidentally drifted out of our lane now and then. Available Lane Keep Assist with Lane Departure Warning not only gives you audible and visual alerts it can even help steer you back where you belong. The Chevy Suburban. The big SUV that’s even bigger on safety.
Performance
The Chevrolet Suburban features a powerful 5.3-liter Ecotec-3 V-8 delivering the perfect combination of performance and fuel economy. With 355 horsepower and 383 pound-feet of torque you can tow up to 8 300 pounds. The available RST Performance Package upgrades to a 6.2 Liter EcoTec-3 V8 engine with 420 horsepower and 460 pound-feet of torque. That’s good for a maximum tow rating of 8 100 pounds. And available Magnetic Ride Control reads the road a thousand times a second constantly adjusting suspension damping for a silky-smooth ride. The Chevrolet Suburban. Powerfully efficient.