J.D. Power

2020 Chevrolet Impala

#4 in Large Car
  • Type: Sedan
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2020 Chevrolet Impala Ratings
78
See 15 Photos

Years

Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
78
Out of 100

Quality & Reliability

Great
82/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Fair
69/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.

Resale

Average
74/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Great
83/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Large Car of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
Large Car
Rating
#4 Chevrolet Impala
78

2020 Impala for Sale near Ashburn, VA 20149

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Owners Like

Measured owner satisfaction with 2020 Chevrolet Impala after 90-days of ownership.
  • Vehicle's ability to carry everything you want
  • Power of your vehicle's engine/motor
  • Experience of using navigation in your vehicle

Owners Don't Like

The problems experienced by owners of the 2020 Chevrolet Impala during the first 90-days of ownership.
  • Effectiveness of your vehicle's headlights
  • Experience of getting your vehicle set up just the way you want
  • Overall fuel economy and driving range of your vehicle/driving range and speed of charging your vehicle

Performance Specs

MPG City

19

MPG Hwy

28

Horsepower

305

Transmission

6 speed, Automatic

Engine

Gas/Ethanol V6

Drivetrain

Front Wheel Drive

Available Trims

2020 Chevrolet Impala Photos and Videos

2020 Chevrolet Impala
2020 Chevrolet Impala
2020 Chevrolet Impala
2020 Chevrolet Impala
2020 Chevrolet Impala
All Interior Photos
2020 Chevrolet Impala
All Exterior Photos
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