J.D. Power

2020 Cadillac Escalade

  • Type: SUV
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2020 Cadillac Escalade Ratings
84
See 16 Photos

Years

Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
84
Out of 100

Quality & Reliability

Great
85/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Great
85/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.

Resale

Average
78/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Great
85/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Large Premium SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
Large Premium SUV
Rating
#1 Cadillac Escalade
84

2020 Escalade for Sale near Ashburn, VA 20149

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Owners Like

Measured owner satisfaction with 2020 Cadillac Escalade after 90-days of ownership.
  • Experience of using voice assistance in your vehicle
  • Vehicle's ability to hold personal items exactly where you want them
  • Power of your vehicle's engine/motor

Owners Don't Like

The problems experienced by owners of the 2020 Cadillac Escalade during the first 90-days of ownership.
  • Quietness of your vehicle's cabin while driving
  • Interior styling of your vehicle
  • Sound the doors make when you close them

Performance Specs

MPG City

14

MPG Hwy

21 - 23

Horsepower

420

Transmission

10 speed, Automatic

Engine

Gas V8

Drivetrain

Four Wheel Drive, Rear Wheel Drive

Available Trims

2020 Cadillac Escalade Photos and Videos

2020 Cadillac Escalade
2020 Cadillac Escalade
2020 Cadillac Escalade
2020 Cadillac Escalade
2020 Cadillac Escalade
All Interior Photos
2020 Cadillac Escalade
All Exterior Photos
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J.D. Power Award Winner

Quality Award Winner

Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership
2020 Cadillac Escalade JD Power Award Winner
2020 Cadillac Escalade

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