2020 Cadillac Escalade

  • Type: SUV
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2020 Cadillac Escalade Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Large Premium SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
Large Premium SUV
#1 Cadillac Escalade

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Owners Like

Measured owner satisfaction with 2020 Cadillac Escalade after 90-days of ownership.
  • The experience of using voice assistance in the vehicle is rated high
  • The vehicle's ability to conveniently store personal items is rated high
  • High ratings for power of the vehicle's engine

Owners Don't Like

The problems experienced by owners of the 2020 Cadillac Escalade during the first 90-days of ownership.
  • The vehicle cabin is not as well insulated from outside noises as it could be
  • The vehicle's interior styling could be better
  • Owners don't give high ratings for the sound the doors make when they close them

Performance Specs

MPG City



21 - 23




10 speed, Automatic


Gas V8


Four Wheel Drive, Rear Wheel Drive

Available Trims

2020 Cadillac Escalade Review

Inside and out the Cadillac Escalade sets the standard for sport utility vehicles. High-tech amenities premium craftsmanship and unmistakable refinement turn this SUV into a supremely confident statement. Choose from four models starting with the Standard and moving through the top-of-the-line Platinum. Each is available in ESV form with added legroom seating for eight and larger rear doors. Welcome to the utility of luxury. The Escalade’s 6.2-liter V-8 delivers 420 horsepower through your choice of two- or four-wheel drive. And Escalade models come ready to tow up to eighty-three-hundred pounds. Discover a new level of comfort inside the cabin. You and your passengers are VIPs surrounded by handcrafted wood and leather. Stay comfortable with heated and cooled front seats tri-zone climate control and more. Third-row seats fold at the touch of a button revealing up to 120 cubic feet of cargo space in ESV models. Cadillac user experience infotainment and media control works with available Cadillac 4G LTE built-in Wi-Fi to bring real-time information to your fingertips and you’ll love the Bose premium sound system. Choose from a variety of colors options and accessories and build an Escalade that’s all yours. The Cadillac Escalade. It’s the original iconic SUV.
Your Cadillac Escalade surrounds you with advanced technology. A sixteen-speaker Bose Centerpoint surround-sound system turns your Escalade cabin into a concert hall. Cadillac user experience infotainment and media control works with available Cadillac 4G LTE built-in Wi-Fi to deliver your music apps maps and more to an eight-inch-diagonal color touchscreen display. Apple CarPlay and Android Auto capability Bluetooth with Natural Voice Recognition a trial subscription to Sirius XM Satellite Radio—it’s all there. So is wireless charging so you can power your devices whenever your Escalade is turned on. The Cadillac Escalade. Putting the world at your fingertips.
The Cadillac Escalade uses cutting-edge safety and driver-assistance features to help you stay vigilant. The Rear Vision Camera helps you back into tight spots with ease and Surround Vision’s bird’s-eye view adds even more awareness. The available Driver Awareness Package includes features like Forward Collision Alert Lane Keep Assist with Lane Departure Warning and Rear Cross Traffic Alert that help you monitor your driving environment and can warn you of potential hazards. Every Escalade comes with a complementary OnStar Safety and Security Plan limited trial. With Automatic Crash Response Roadside Assistance and more you’ll drive with added confidence. The Cadillac Escalade. Safety is the ultimate luxury.
The Cadillac Escalade combines beauty and brawn. Its 6.2-liter V-8 produces 420-horsepower and an assertive 460 pound-feet of torque. An intelligent 10-speed automatic transmission and Magnetic Ride Control suspension convert all that power into a refined ride. Plus every model comes with a standard trailering package so you can tow up to eighty-three-hundred pounds. Hill Start Assist helps avoid roll-back when you’re starting on an incline and available four-wheel drive gives you added traction and control when you need it.

2020 Cadillac Escalade Photos and Videos

2020 Cadillac Escalade
2020 Cadillac Escalade
2020 Cadillac Escalade
2020 Cadillac Escalade
2020 Cadillac Escalade
All Interior Photos
2020 Cadillac Escalade
All Exterior Photos
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J.D. Power Award Winner

Quality Award Winner

Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership
2020 Cadillac Escalade JD Power Award Winner
2020 Cadillac Escalade

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