2018 Dealer Experience
Overall dealership experience
Top rated sales experience dealership
Each year, J.D. Power recognizes the highest-ranked overall brands in both customer service dealership sales satisfaction. In 2018, Lincoln and Buick tied for the highest-ranked brands in dealership sales satisfaction.
Mass Production Brands
Top rated repair and maintenance dealership
Generally efficient and affordable, a small car or SUV can be a smart choice in a vehicle. In 2018, these were the top-ranked models in terms of customer satisfaction with the sales experience and dealer service.