Years
- 2023
- 2022
- 2021
- 2020
- 2019
- 2018
- 2017
- 2016
- 2015
- Less years
Consumer Rating
The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
77
Out of 100Quality & Reliability
Average
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Great
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Average
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Best Small Premium SUV of 2021
All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
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Owners Like
Measured owner satisfaction with 2021 Mercedes-Benz GLA after 90-days of ownership.
- Economy / range are rated higher than average for the segment
- Owners say the vehicle's screens and displays are attractive
- The experience of making and receiving phone calls in the vehicle is rated high
Owners Don't Like
The problems experienced by owners of the 2021 Mercedes-Benz GLA during the first 90-days of ownership.
- Owners don't give high ratings for the sound the doors make when they close them
- Customers give lower ratings than some competitors for feeling that the vehicle would protect them in an accident
- The vehicle cabin is not as well insulated from outside noises as it could be
Performance Specs
MPG City
20 - 25
MPG Hwy
27 - 34
Horsepower
221 - 382
Transmission
8 speed, Auto-Shift Manual w/OD
Engine
Intercooled Turbo Premium Unleaded I-4
Drivetrain
All Wheel Drive, Front Wheel Drive
Available Trims
2021 Mercedes-Benz GLA Review
Overview
When you want to venture into the wild but you don’t have an invitation you need a vehicle you can count on. You need a Mercedes-Benz GLA SUV. Choose from four models starting with the GLA 250 and moving through the AMG GLA 45. When the stoplight turns red your GLA SUV turns green as its ECO Start/Stop System cuts the engine. But when the light turns green and the engine starts your GLA SUV sees red—up to 354 pound-feet of torque’s worth of red. Inside the cabin capability turns to luxury. From the dual-zone digital automatic climate control to the power front seats that remember your favorite settings the GLA SUV is everything you expect from a Mercedes-Benz. From Mercedes me connect to COMAND Navigation to the standard and available Mercedes-Benz safety and driver-assistance systems you’ll stay connected and protected. Choose from a variety of colors options and Genuine Mercedes-Benz Accessories and build a GLA SUV that’s all yours. The Mercedes-Benz GLA SUV. Well beyond practical.
Technology
The Mercedes-Benz User Experience with Natural Language Understanding puts your GLA SUV in a new category. Just say “Hey Mercedes ” and your GLA SUV hangs on your every word. It’ll learn your habits—and it’ll adapt to changes in your daily routine. Need to drop something off on the way to work? Available MB Navigation with Augmented Video shows you the way. Mercedes me connect turns your smartphone into a remote control for your GLA SUV so you can start it from your living room if you want. The Mercedes-Benz GLA SUV. Bask in the luxury of technology.
Safety
The Mercedes-Benz GLA SUV has plenty of technology to help keep you and your passengers safe. Standard and available driver assistance and safety features use cameras and radar sensors to help you stay aware of what’s around you. Active Brake Assist scans the road ahead of you and Blind Spot Assist scans the road to the side. Available PARKTRONIC Active Parking Assist makes parallel parking easy. The available Driver Assistance Package adds Lane Keeping Assist and Active Distance Assist DISTRONIC Cruise Control. The Mercedes-Benz GLA SUV. Because safety is the ultimate luxury.
Performance
The Mercedes-Benz GLA SUV can trace its heritage back to the very first motorsports victory. The GLA 250’s Aturbocharged two-liter inline develops 221 horsepower—and gets up to 34 miles per gallon. AMG-enhanced models develop up to 382 horsepower—enough to get from zero to sixty in 4.3 seconds. A Mercedes-Benz 7G Dual-Clutch Seven-Speed Automatic Transmission with Paddle Shifters puts the power to the ground—and puts you in control. Mercedes-Benz 4MATIC All-Wheel-Drive is available to make your driving experience better no matter the conditions. The Mercedes-Benz GLA SUV. Racing heritage with real-world performance.
2021 Mercedes Benz GLA Photos and Videos
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