The JD Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
78
Out of 100
Previous year ratings & review data used.
Quality & Reliability
Not Rated
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Average
75/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
75/100
JD Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Great
84/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
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Note: JD Power ratings reflect our best available data, updated each September. For current model year ratings, we apply previous model year ratings until new consumer survey data is available in September. Learn more about our ratings methodology.
Owners Like
Measured owner satisfaction with 2021 INFINITI QX80 after 90-days of ownership.
Getting in/out of the front seats is rated as easier than most
The experience of using the vehicle's safety systems is rated high
High ratings for power of the vehicle's engine
Owners Don't Like
The problems experienced by owners of the 2021 INFINITI QX80 during the first 90-days of ownership.
Economy / range are rated lower than average for the segment
The experience of using navigation in the vehicle is rated lower than average
The vehicle cabin is not as well insulated from outside noises as it could be
