The JD Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
82
Out of 100
Previous year ratings & review data used.
Quality & Reliability
Great
86/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Fair
66/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Great
90/100
JD Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Not Rated
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
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Note: JD Power ratings reflect our best available data, updated each September. For current model year ratings, we apply previous model year ratings until new consumer survey data is available in September. Learn more about our ratings methodology.
Measured owner satisfaction with 2020 Toyota Tacoma after 90-days of ownership.
The vehicle's ability to conveniently store personal items is rated high
Customers give high ratings for feeling that the vehicle would protect them in an accident
The vehicle cabin is well insulated from outside noises
Owners Don't Like
The problems experienced by owners of the 2020 Toyota Tacoma during the first 90-days of ownership.
Lower than average ratings for power of the vehicle's engine
The sound quality of the vehicle's audio system is rated lower than average
Other vehicles makes owners feel better when they start them up
Performance Specs
MPG City
17 - 19
MPG Hwy
Horsepower
159 - 278
Transmission
6 speed, Automatic w/OD, 6 speed, Manual w/OD
Engine
Regular Unleaded I-4, Regular Unleaded V-6
Drivetrain
Four Wheel Drive
2020 Toyota Tacoma Preview
Christian Wardlaw | Feb 07, 2019
Introduction
Toyota says there are more than 30 different configurations of the Tacoma from which to choose, helping to explain why this midsize pickup truck is so popular. And now, with the changes to the 2020 Toyota Tacoma, the automaker is giving truck buyers even more reason to consider owning one.
Exterior Features
The 2020 Tacoma continues in SR, SR5, TRD Sport, TRD Off-Road, TRD Pro, and Limited trim levels.
Most versions get minor styling and wheel revisions to set the refreshed midsize pickup apart from those that came before it, and all but the base SR and popular SR5 add Smart Key entry functionality for the front passenger’s door this year.
2020 Toyota Tacoma TRD Off-Road
Limited trim gets new LED headlights and an LED bed lamp, which are optional for the TRD Sport and TRD Off-Road. Additionally, the TRD Pro trim adds a special sequential LED headlight design that is not shared with other Tacomas.
Army Green is a new paint color for 2020, but it’s reserved for the Tacoma TRD Pro.
Interior Features
Toyota makes a seemingly small yet significant change to the 2020 Tacoma’s interior. All but the base SR trim are now equipped with a 10-way power adjustable driver’s seat for 2020.
This represents a big improvement over the previous 4-way manually adjustable seat, and will no doubt make the 2020 Tacoma far more comfortable to drive.
Under the Hood
Toyota makes no changes to the Tacoma’s powertrains. Depending on the configuration, the truck has either a 159-horsepower, 2.7-liter 4-cylinder engine or a 3.5-liter V6 delivering 278 hp. A 6-speed automatic transmission is standard, but on some versions of the truck Toyota offers a 6-speed manual transmission with the V6.
As was true before, 4-wheel drive is an option. For added off-roading capability, choose the TRD Off-Road or TRD Pro versions of the truck.
Safety
Toyota makes no safety-related changes to the 2020 Tacoma. It continues to offer standard Toyota Safety Sense, a suite of features that on this truck includes adaptive cruise control, forward collision warning with pedestrian detection, automatic emergency braking, a lane departure warning system, automatic high-beam headlights, and a drowsy driver detection system.
Technology
Perhaps the biggest news related to the 2020 Tacoma is the addition of both Apple CarPlay and Android Auto to the truck’s upgraded infotainment system. It took Toyota a long time to add smartphone integration, bringing Apple CarPlay into several of its vehicles for 2019. Now, it appears the company will be supporting Android devices, too.
In addition to these popular platforms, the Tacoma will offer a larger 8-inch touchscreen display for the first time. It is included in all but the standard SR trim level, which has a 7-inch display upgrade from the previous 6.1-inch screen.
Amazon Alexa compatibility is also new for 2020, standard on all trim levels. A Panoramic View Monitor also debuts, included with Limited and TRD Pro trim and available for all but the SR and SR5.
Standard on the Tacoma TRD Pro, a new Multi Terrain Monitor system provides the driver with a better view of what’s going on underneath the truck at any given time. This is especially useful while off-roading, and Toyota offers this technology as an option for the Tacoma TRD Off-Road.
