The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
79
Out of 100
Quality & Reliability
Not Rated
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Great
86/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
74/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Average
78/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Measured owner satisfaction with 2019 Mercedes-Benz CLS after 90-days of ownership.
Styling of the dashboard
The vehicle's heating and air conditioning
The vehicle's audio system
Owners Don't Like
The problems experienced by owners of the 2019 Mercedes-Benz CLS during the first 90-days of ownership.
Ease of getting in and out of the vehicle
Comfort of the 2nd row seats
The vehicle's navigation system
Performance Specs
MPG City
21 - 24
MPG Hwy
27 - 31
Horsepower
369 - 429
Transmission
9 speed, Automatic w/OD
Engine
Intercooled Turbo Gas/Electric I-6
Drivetrain
All Wheel Drive, Rear Wheel Drive
Available Trims
2019 Mercedes-Benz CLS Review
Overview
Some cars define their own categories. Like the Mercedes-Benz CLS Coupe. It combines the performance and style of a sports car with the room and functionality of a four-door sedan. Choose from three models: the CLS 450 CLS 450 4MATIC and the AMG CLS 53—the ultimate in style and performance. A three-liter inline six with 48-Volt Hybrid EQ Boost gives you instant acceleration—and up to 31 miles per gallon. You also get your choice of three advanced suspension systems and 4MATIC all-wheel drive is available. Inside real wood and supple leather help you find your center in a hectic world. Four doors means comfort is easy to access whether you’re getting into the front or the back seat. And from Mercedes Me Connect to COMAND navigation to the comprehensive list of standard and available Mercedes-Benz safety and driver-assistance systems you’ll stay connected and protected. Choose from a variety of colors options and Genuine Mercedes-Benz Accessories and build a CLS Coupe that’s all yours. The Mercedes-Benz CLS Coupe. Go ahead—reward yourself.
Technology
Your Mercedes-Benz CLS Coupe is a direct descendent of the original motorcar but make no mistake—it’s thoroughly modern. COMAND navigation comes with voice-control and Apple CarPlay and Android Auto integration brings your compatible smartphone to a 12.3-inch high-res screen. Mercedes Me Connect turns your smartphone into a remote control for your CLS Coupe. And the available Concierge Service connects you to a real live person who can help you make dinner reservations travel arrangements and much more. The Mercedes-Benz CLS Coupe. Embrace the luxury of technology.
Safety
The Mercedes-Benz CLS Coupe has plenty of technology to help keep you and your passengers safe. Mercedes-Benz safety and driver-assistance systems use stereoscopic cameras and long short and multirange radar sensors to help you stay aware of what’s around you. Car-to-X Communication lets your CLS Coupe talk to other cars. Attention Assist senses when you’re getting drowsy behind the wheel. The available Driver Assistance Package adds Active Blind Spot Assist Active Lane Keeping Assist Active Brake Assist with Cross Traffic Funciton and more. The Mercedes-Benz CLS Coupe. Because safety is the ultimate luxury.
Performance
The Mercedes-Benz CLS Coupe blends performance luxury and style. The CLS 450’s Athree-liter inline six with 48-Volt Hybrid EQ Boost gives you instant acceleration—and up to 31 miles per gallon. Add sixty-seven more horses with the AMG 53’s enhanced version. A nine-speed automatic transmission with paddle shifters transfers power to the wheels available 4MATIC all-wheel drive puts it to the ground and four-wheel multilink suspension with selective damping keeps it in control. The Mercedes-Benz CLS Coupe. Performance tailored just for you.
J.D. Power Award Winner
Quality Award Winner
Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership