The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
81
Out of 100
Quality & Reliability
Great
83/100
Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.
Driving Experience
Great
81/100
Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.
Resale
Average
80/100
J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.
Dealership Experience
Average
78/100
Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.
Always inspiring and infinitely empowering the Ford Fusion refuses to fit the four-door-sedan mold. You’ll find excellent driving dynamics and agile handling thanks to innovative features that inspire confidence and ramp up your driving fun. Choose from five models starting with the S and moving through the top-of-the-line V-6 Sport. Choice is what makes the Fusion different. In addition to the standard 2.5-liter four-cylinder Fusion now has 3 turbocharged direct-injected EcoBoost engine options. Add paddle shifters to control the drive and maximize your Fusion’s efficiency. The cabin is tech savvy with available voice-activated SYNC 3 technology to keep you entertained and connected. Available FordPass Connect adds a Wi-Fi hotspot and remote-control capability. No matter what model you choose your Fusion helps keep you safe. It got a Five Star Overall Safety Rating from the National Highway Traffic Safety Administration and every Fusion comes with the EFord Co-Pilot 360 site of driver-assist features4. Choose from a variety of colors options and accessories and build a Fusion that’s all yours. The Ford Fusion. Step up and stand out.
Technology
Your Ford Fusion has the technology you want. Keep your eyes on the road your hands on the wheel and stay connected with voice-activated SYNC technology. Available Sync 3 brings Apple CarPlay and Android Auto compatibility. Available navigation with SiriusXM Traffic and Travel Link uses GPS technology and 3-D mapping to provide voice-guided turn-by-turn directions so you can avoid congestion and get home sooner. Download the free FordPass app and it’ll help you find gas and parking spots. It’ll even help you schedule service appointments for your Fusion. Your Ford Fusion. It’s packed with technology.
Safety
The Ford Fusion is engineered to help you stay safe. Ford Co-Pilot 360 brings confidence to every drive in your Edge with Automatic Emergency Braking Lane Keep Assist and Blind Spot Information System with Cross-Traffic Alert. It’s like having a few extra sets of eyes watching out for you. Available Ford Co-Pilot 360 Assist Plus adds Adaptive Cruise Control. It all adds up to a five-star overall safety rating from the National Highway Traffic and Safety Administration. Safety. It’s built into every Ford Fusion.
Performance
Offering a wide variety of engines—including three EcoBoost options—your new Ford Fusion has the power and performance that’s right for you. Also available is the six-speed SelectShift automatic transmission with paddle shifters for a totally engaging driving experience. Standard front-wheel drive gets you going but for enhanced traction in difficult road conditions you’ll want the available Intelligent all-wheel drive. The Ford Fusion. It’ll move you.
J.D. Power Award Winner
Quality Award Winner
Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership